Antecedents of business intelligence usage : a case study of Universiti Teknologi Malaysia (UTM)

Business Intelligence (BI) is a system that uses analytical techniques to obtain knowledge from large amount of data. Business Intelligence assists organizations to make effective decisions, improve revenue, competitiveness, and to devise or produce new strategies. However, BI implementation is ofte...

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Bibliographic Details
Main Author:	Musa, Salamatu
Format:	Thesis
Language:	English
Published:	2019
Subjects:	QA75 Electronic computers Computer science
Online Access:	http://eprints.utm.my/id/eprint/96669/1/SalamatuMusaMSC2019.pdf.pdf
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id	my-utm-ep.96669
record_format	uketd_dc
spelling	my-utm-ep.966692022-08-15T08:28:28Z Antecedents of business intelligence usage : a case study of Universiti Teknologi Malaysia (UTM) 2019 Musa, Salamatu QA75 Electronic computers. Computer science Business Intelligence (BI) is a system that uses analytical techniques to obtain knowledge from large amount of data. Business Intelligence assists organizations to make effective decisions, improve revenue, competitiveness, and to devise or produce new strategies. However, BI implementation is often plagued with many complex processes, challenges, issues, risks, and drawbacks making it difficult to achieve BI benefits. Nevertheless, the number of successful BI implementation in HEIs is still inadequate. Considering the challenge and need of implementing BI system, this research aims to contribute by determining the factors that influence BI implementation success for Malaysian Higher Education Institutions (HEIs). The study uses literature review from various resources including papers, books which were used to find the BI success factors. The literature revealed nine factors which influence the success of BI implementation. These factors are organized into three dimensions: organizational, process and technological dimension. This study deploys a questionnaire survey method to collect data from UTM BI users as the case study and descriptive statistics to validate the data. Based on the result obtained after the validation, it indicated that all the factors can be used by UTM and Malaysia HEIs in general as the factors that will help in achieving the success of BI system implementation. 2019 Thesis http://eprints.utm.my/id/eprint/96669/ http://eprints.utm.my/id/eprint/96669/1/SalamatuMusaMSC2019.pdf.pdf application/pdf en public http://dms.library.utm.my:8080/vital/access/manager/Repository/vital:143067 masters Universiti Teknologi Malaysia Faculty of Engineering - School of Computing
institution	Universiti Teknologi Malaysia
collection	UTM Institutional Repository
language	English
topic	QA75 Electronic computers Computer science
spellingShingle	QA75 Electronic computers Computer science Musa, Salamatu Antecedents of business intelligence usage : a case study of Universiti Teknologi Malaysia (UTM)
description	Business Intelligence (BI) is a system that uses analytical techniques to obtain knowledge from large amount of data. Business Intelligence assists organizations to make effective decisions, improve revenue, competitiveness, and to devise or produce new strategies. However, BI implementation is often plagued with many complex processes, challenges, issues, risks, and drawbacks making it difficult to achieve BI benefits. Nevertheless, the number of successful BI implementation in HEIs is still inadequate. Considering the challenge and need of implementing BI system, this research aims to contribute by determining the factors that influence BI implementation success for Malaysian Higher Education Institutions (HEIs). The study uses literature review from various resources including papers, books which were used to find the BI success factors. The literature revealed nine factors which influence the success of BI implementation. These factors are organized into three dimensions: organizational, process and technological dimension. This study deploys a questionnaire survey method to collect data from UTM BI users as the case study and descriptive statistics to validate the data. Based on the result obtained after the validation, it indicated that all the factors can be used by UTM and Malaysia HEIs in general as the factors that will help in achieving the success of BI system implementation.
format	Thesis
qualification_level	Master's degree
author	Musa, Salamatu
author_facet	Musa, Salamatu
author_sort	Musa, Salamatu
title	Antecedents of business intelligence usage : a case study of Universiti Teknologi Malaysia (UTM)
title_short	Antecedents of business intelligence usage : a case study of Universiti Teknologi Malaysia (UTM)
title_full	Antecedents of business intelligence usage : a case study of Universiti Teknologi Malaysia (UTM)
title_fullStr	Antecedents of business intelligence usage : a case study of Universiti Teknologi Malaysia (UTM)
title_full_unstemmed	Antecedents of business intelligence usage : a case study of Universiti Teknologi Malaysia (UTM)
title_sort	antecedents of business intelligence usage : a case study of universiti teknologi malaysia (utm)
granting_institution	Universiti Teknologi Malaysia
granting_department	Faculty of Engineering - School of Computing
publishDate	2019
url	http://eprints.utm.my/id/eprint/96669/1/SalamatuMusaMSC2019.pdf.pdf
_version_	1747818674667913216

Antecedents of business intelligence usage : a case study of Universiti Teknologi Malaysia (UTM)

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