The impact of social media influencer marketing, credibility on consumers' purchase intention during Covid-19 pandemic: evidence from Saudi Arabia

Social media influencer marketing is a new digital marketing tactic that has arisen recently. Individuals that use images, videos, and other updates on social media platforms to affect consumers' impressions of a service or product are known as social media influencers. This study aims to inve...

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Main Author: Mabkhot, Ammar Hashed Ahmed Nasser
Format: Thesis
Language:eng
eng
eng
Published: 2022
Subjects:
Online Access:https://etd.uum.edu.my/10098/1/depositpermission-embargo_s827838.pdf
https://etd.uum.edu.my/10098/2/s827838_01.pdf
https://etd.uum.edu.my/10098/3/s827838_02.pdf
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spelling my-uum-etd.100982022-11-30T08:01:25Z The impact of social media influencer marketing, credibility on consumers' purchase intention during Covid-19 pandemic: evidence from Saudi Arabia 2022 Mabkhot, Ammar Hashed Ahmed Nasser Md Isa, Normalisa School of Business Management School of Business Management HF5415.33 Consumer Behavior. T Technology (General) Social media influencer marketing is a new digital marketing tactic that has arisen recently. Individuals that use images, videos, and other updates on social media platforms to affect consumers' impressions of a service or product are known as social media influencers. This study aims to investigate the effect of social media influencer marketing, and credibility on consumers’ purchase intention during covid-19 among consumers in Eastern Province of Saudi Arabia. A total of 312 respondents were gathered and the data were analysed using SPSS and Partial Least Squares and Smart PLS 3. The findings reveal that social media marketing influencers has significant direct effects on the credibility of influencers as well as significant indirect effects on the purchase intention of consumers. Furthermore, the finding contributes on understanding the customer behavior. As well as how to build customer confidence and their satisfaction as a result of the huge quantities of products offered especially on social media and the degree of their credibility 2022 Thesis https://etd.uum.edu.my/10098/ https://etd.uum.edu.my/10098/1/depositpermission-embargo_s827838.pdf text eng 2024-04-06 staffonly https://etd.uum.edu.my/10098/2/s827838_01.pdf text eng 2024-04-06 staffonly https://etd.uum.edu.my/10098/3/s827838_02.pdf text eng 2024-04-06 staffonly other masters Universiti Utara Malaysia
institution Universiti Utara Malaysia
collection UUM ETD
language eng
eng
eng
advisor Md Isa, Normalisa
topic HF5415.33 Consumer Behavior.
T Technology (General)
spellingShingle HF5415.33 Consumer Behavior.
T Technology (General)
Mabkhot, Ammar Hashed Ahmed Nasser
The impact of social media influencer marketing, credibility on consumers' purchase intention during Covid-19 pandemic: evidence from Saudi Arabia
description Social media influencer marketing is a new digital marketing tactic that has arisen recently. Individuals that use images, videos, and other updates on social media platforms to affect consumers' impressions of a service or product are known as social media influencers. This study aims to investigate the effect of social media influencer marketing, and credibility on consumers’ purchase intention during covid-19 among consumers in Eastern Province of Saudi Arabia. A total of 312 respondents were gathered and the data were analysed using SPSS and Partial Least Squares and Smart PLS 3. The findings reveal that social media marketing influencers has significant direct effects on the credibility of influencers as well as significant indirect effects on the purchase intention of consumers. Furthermore, the finding contributes on understanding the customer behavior. As well as how to build customer confidence and their satisfaction as a result of the huge quantities of products offered especially on social media and the degree of their credibility
format Thesis
qualification_name other
qualification_level Master's degree
author Mabkhot, Ammar Hashed Ahmed Nasser
author_facet Mabkhot, Ammar Hashed Ahmed Nasser
author_sort Mabkhot, Ammar Hashed Ahmed Nasser
title The impact of social media influencer marketing, credibility on consumers' purchase intention during Covid-19 pandemic: evidence from Saudi Arabia
title_short The impact of social media influencer marketing, credibility on consumers' purchase intention during Covid-19 pandemic: evidence from Saudi Arabia
title_full The impact of social media influencer marketing, credibility on consumers' purchase intention during Covid-19 pandemic: evidence from Saudi Arabia
title_fullStr The impact of social media influencer marketing, credibility on consumers' purchase intention during Covid-19 pandemic: evidence from Saudi Arabia
title_full_unstemmed The impact of social media influencer marketing, credibility on consumers' purchase intention during Covid-19 pandemic: evidence from Saudi Arabia
title_sort impact of social media influencer marketing, credibility on consumers' purchase intention during covid-19 pandemic: evidence from saudi arabia
granting_institution Universiti Utara Malaysia
granting_department School of Business Management
publishDate 2022
url https://etd.uum.edu.my/10098/1/depositpermission-embargo_s827838.pdf
https://etd.uum.edu.my/10098/2/s827838_01.pdf
https://etd.uum.edu.my/10098/3/s827838_02.pdf
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