The impact of social media influencer marketing, credibility on consumers' purchase intention during Covid-19 pandemic: evidence from Saudi Arabia
Social media influencer marketing is a new digital marketing tactic that has arisen recently. Individuals that use images, videos, and other updates on social media platforms to affect consumers' impressions of a service or product are known as social media influencers. This study aims to inve...
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my-uum-etd.100982022-11-30T08:01:25Z The impact of social media influencer marketing, credibility on consumers' purchase intention during Covid-19 pandemic: evidence from Saudi Arabia 2022 Mabkhot, Ammar Hashed Ahmed Nasser Md Isa, Normalisa School of Business Management School of Business Management HF5415.33 Consumer Behavior. T Technology (General) Social media influencer marketing is a new digital marketing tactic that has arisen recently. Individuals that use images, videos, and other updates on social media platforms to affect consumers' impressions of a service or product are known as social media influencers. This study aims to investigate the effect of social media influencer marketing, and credibility on consumers’ purchase intention during covid-19 among consumers in Eastern Province of Saudi Arabia. A total of 312 respondents were gathered and the data were analysed using SPSS and Partial Least Squares and Smart PLS 3. The findings reveal that social media marketing influencers has significant direct effects on the credibility of influencers as well as significant indirect effects on the purchase intention of consumers. Furthermore, the finding contributes on understanding the customer behavior. As well as how to build customer confidence and their satisfaction as a result of the huge quantities of products offered especially on social media and the degree of their credibility 2022 Thesis https://etd.uum.edu.my/10098/ https://etd.uum.edu.my/10098/1/depositpermission-embargo_s827838.pdf text eng 2024-04-06 staffonly https://etd.uum.edu.my/10098/2/s827838_01.pdf text eng 2024-04-06 staffonly https://etd.uum.edu.my/10098/3/s827838_02.pdf text eng 2024-04-06 staffonly other masters Universiti Utara Malaysia |
institution |
Universiti Utara Malaysia |
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UUM ETD |
language |
eng eng eng |
advisor |
Md Isa, Normalisa |
topic |
HF5415.33 Consumer Behavior. T Technology (General) |
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HF5415.33 Consumer Behavior. T Technology (General) Mabkhot, Ammar Hashed Ahmed Nasser The impact of social media influencer marketing, credibility on consumers' purchase intention during Covid-19 pandemic: evidence from Saudi Arabia |
description |
Social media influencer marketing is a new digital marketing tactic that has arisen recently. Individuals that use images, videos, and other updates on social media platforms to affect consumers' impressions of a service or product are known as social media
influencers. This study aims to investigate the effect of social media influencer marketing, and credibility on consumers’ purchase intention during covid-19 among consumers in Eastern Province of Saudi Arabia. A total of 312 respondents were gathered and the data were analysed using SPSS and Partial Least Squares and Smart PLS 3. The findings reveal that social media marketing influencers has significant direct effects on the credibility of influencers as well as significant indirect effects on the purchase intention of consumers. Furthermore, the finding contributes on understanding the customer behavior. As well as how to build customer confidence and their satisfaction as a result of the huge quantities of products offered especially on social media and the degree of their credibility |
format |
Thesis |
qualification_name |
other |
qualification_level |
Master's degree |
author |
Mabkhot, Ammar Hashed Ahmed Nasser |
author_facet |
Mabkhot, Ammar Hashed Ahmed Nasser |
author_sort |
Mabkhot, Ammar Hashed Ahmed Nasser |
title |
The impact of social media influencer marketing, credibility on consumers' purchase intention during Covid-19 pandemic: evidence from Saudi Arabia |
title_short |
The impact of social media influencer marketing, credibility on consumers' purchase intention during Covid-19 pandemic: evidence from Saudi Arabia |
title_full |
The impact of social media influencer marketing, credibility on consumers' purchase intention during Covid-19 pandemic: evidence from Saudi Arabia |
title_fullStr |
The impact of social media influencer marketing, credibility on consumers' purchase intention during Covid-19 pandemic: evidence from Saudi Arabia |
title_full_unstemmed |
The impact of social media influencer marketing, credibility on consumers' purchase intention during Covid-19 pandemic: evidence from Saudi Arabia |
title_sort |
impact of social media influencer marketing, credibility on consumers' purchase intention during covid-19 pandemic: evidence from saudi arabia |
granting_institution |
Universiti Utara Malaysia |
granting_department |
School of Business Management |
publishDate |
2022 |
url |
https://etd.uum.edu.my/10098/1/depositpermission-embargo_s827838.pdf https://etd.uum.edu.my/10098/2/s827838_01.pdf https://etd.uum.edu.my/10098/3/s827838_02.pdf |
_version_ |
1776103741298049024 |