The relationship between workload, supervision, and promotion with job satisfaction among Telekom Malaysia employees
Human capital is regarded as one of the most dynamic assets for any organization's growth and development. Employee happiness and satisfaction suggest a positive return on investment for the company. Satisfied employees will be loyal to an organisation and will increase the organization's...
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my-uum-etd.101462022-12-18T01:57:52Z The relationship between workload, supervision, and promotion with job satisfaction among Telekom Malaysia employees 2021 Hariprasanth, Shankran Azizan, Norizan School of Business Management School of Business Management HF5549-5549.5 Personnel Management. Employment Human capital is regarded as one of the most dynamic assets for any organization's growth and development. Employee happiness and satisfaction suggest a positive return on investment for the company. Satisfied employees will be loyal to an organisation and will increase the organization's productivity. Many factors contributed to employees’ employees’ job satisfaction. Factors like workload, working hours, salary, security, company policies, benefits, career development, job promotion, training, relationships with colleagues and supervision, were found to have some influence on job satisfaction in the workplace. Therefore, employees should be treated as internal customers, and opportunities for development should be provided. The employer should ensure that there are prospects for advancement and frequent feedback, as well as a healthy working atmosphere. This study was conducted to examine whether workload, supervision and promotion contributed to job satisfaction among TM non-executive employees. A quantitative research method was adopted, and a questionnaire was used in the study. 99 respondents responded to the questionnaires. Data gathered was analysed using the Statistical Package for the Social Science (SPSS) Version 23. The results indicated that workload, supervision, and promotion were significantly and positively related to employees’ levels of job satisfaction. The style of supervision had a very strong influence on the level of employees’ job satisfaction, while promotion was found to have a strong relationship with job satisfaction, and the workload factor was found to have a moderate relationship with job satisfaction. In the future, researchers should conduct this research using a qualitative approach via interviews to explore in-depth the factors that influence job satisfaction. 2021 Thesis https://etd.uum.edu.my/10146/ https://etd.uum.edu.my/10146/1/depositpermission_s820841.pdf text eng staffonly https://etd.uum.edu.my/10146/2/s820841_01.pdf text eng public other masters Universiti Utara Malaysia |
| institution |
Universiti Utara Malaysia |
| collection |
UUM ETD |
| language |
eng eng |
| advisor |
Azizan, Norizan |
| topic |
HF5549-5549.5 Personnel Management Employment |
| spellingShingle |
HF5549-5549.5 Personnel Management Employment Hariprasanth, Shankran The relationship between workload, supervision, and promotion with job satisfaction among Telekom Malaysia employees |
| description |
Human capital is regarded as one of the most dynamic assets for any organization's growth and development. Employee happiness and satisfaction suggest a positive return on investment for the company. Satisfied employees will be loyal to an organisation and will increase the organization's productivity. Many factors contributed to employees’ employees’ job satisfaction. Factors like workload, working hours, salary, security, company policies, benefits, career development, job promotion, training, relationships with colleagues and supervision, were found to have some
influence on job satisfaction in the workplace. Therefore, employees should be treated as internal customers, and opportunities for development should be provided. The employer should ensure that there are prospects for advancement and frequent feedback, as well as a healthy working atmosphere. This study was conducted to examine whether workload, supervision and promotion contributed to job satisfaction among TM
non-executive employees. A quantitative research method was adopted, and a questionnaire was used in the study. 99 respondents responded to the questionnaires. Data gathered was analysed using the Statistical Package for the Social Science (SPSS) Version 23. The results indicated that workload, supervision, and promotion were significantly and positively related to employees’ levels of job satisfaction. The style of supervision had a very strong influence on the level of employees’ job satisfaction,
while promotion was found to have a strong relationship with job satisfaction, and the workload factor was found to have a moderate relationship with job satisfaction. In the future, researchers should conduct this research using a qualitative approach via interviews to explore in-depth the factors that influence job satisfaction. |
| format |
Thesis |
| qualification_name |
other |
| qualification_level |
Master's degree |
| author |
Hariprasanth, Shankran |
| author_facet |
Hariprasanth, Shankran |
| author_sort |
Hariprasanth, Shankran |
| title |
The relationship between workload, supervision, and promotion with job satisfaction among Telekom Malaysia employees |
| title_short |
The relationship between workload, supervision, and promotion with job satisfaction among Telekom Malaysia employees |
| title_full |
The relationship between workload, supervision, and promotion with job satisfaction among Telekom Malaysia employees |
| title_fullStr |
The relationship between workload, supervision, and promotion with job satisfaction among Telekom Malaysia employees |
| title_full_unstemmed |
The relationship between workload, supervision, and promotion with job satisfaction among Telekom Malaysia employees |
| title_sort |
relationship between workload, supervision, and promotion with job satisfaction among telekom malaysia employees |
| granting_institution |
Universiti Utara Malaysia |
| granting_department |
School of Business Management |
| publishDate |
2021 |
| url |
https://etd.uum.edu.my/10146/1/depositpermission_s820841.pdf https://etd.uum.edu.my/10146/2/s820841_01.pdf |
| _version_ |
1776103751704117248 |