The impact of job stress, perceived organizational support, and work motivation on employee's performance in call center companies in Kuala Lumpur
Employees are one of the company's human resources. Employee performance in the workplace is critical to achieving company objectives. Employees must be truly knowledgeable in their fields and capable of providing excellent service. Job stress, perceived organisational support, and work motivat...
Saved in:
Main Author: | Rissa, Pramita |
---|---|
Format: | Thesis |
Language: | eng eng |
Published: |
2021
|
Subjects: | |
Online Access: | https://etd.uum.edu.my/10151/1/depositpermission_s826426.pdf https://etd.uum.edu.my/10151/2/s826426_01.pdf |
Tags: |
Add Tag
No Tags, Be the first to tag this record!
|
Similar Items
-
Factors that influence job performance amongst workers in call center
by: Kunasegaran, Moorthy
Published: (2021) -
The Impact of CRM (Customer Orientation and Technology Based CRM) Implementations on Call Center Employee's Job Performance: Evidence from Malaysia Call Centers
by: Al Jumah, Ahmad Ibrahim
Published: (2012) -
A Study on Factors Influencing Call Center Employee Job Satisfaction
by: Voon, Kui Fun
Published: (2011) -
The relationship between workplace spirituality, work-family conflict,
perceived organizational support and employee well-being
by: Nabilah Asyikin, Mohd Noor Shatri
Published: (2019) -
The influence of job satisfaction, perceived organizational support, transformational leadership on employee commitment to change
by: Zhou, Chen Chen
Published: (2020)