Work environment, reward and employee performance in banking sector: The mediating role of job satisfaction
This study focuses on the effects of work environment and reward on employee’s performance in the banking sector in Penang. The research framework consists of employee performance as the dependent variable and two factors were examined as the independent variables namely, work environment and reward...
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my-uum-etd.106762023-10-16T06:06:53Z Work environment, reward and employee performance in banking sector: The mediating role of job satisfaction 2023 Muhammad Asyraf, bestani Ibrahim, Hadziroh School of Business Management School of Business Management HF Commerce. HF5548.7-5548.85 Industrial Psychology HF5549-5549.5 Personnel Management. Employment This study focuses on the effects of work environment and reward on employee’s performance in the banking sector in Penang. The research framework consists of employee performance as the dependent variable and two factors were examined as the independent variables namely, work environment and reward. In addition, job satisfaction is included as the mediator. A total of 300 questionnaires were distributed to the banks and only 280 were responded. Data collected were analysed by using Statistical Package for Social Sciences (SPSS) version 26. Statistical techniques such as regression analysis, correlation analysis, descriptive analysis and reliability analysis were used. The findings revealed that work environment, reward and job satisfaction were positively correlated to employee performance. Moreover, job satisfaction also mediates the relationship between work environment, reward and employee performance. Further, few implications and recommendations are suggested in this study. 2023 Thesis https://etd.uum.edu.my/10676/ https://etd.uum.edu.my/10676/1/grant%20the%20permission_s827218.pdf text eng staffonly https://etd.uum.edu.my/10676/2/s827218_01.pdf text eng public other masters Universiti Utara Malaysia |
institution |
Universiti Utara Malaysia |
collection |
UUM ETD |
language |
eng eng |
advisor |
Ibrahim, Hadziroh |
topic |
HF Commerce. HF5548.7-5548.85 Industrial Psychology HF Commerce. |
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HF Commerce. HF5548.7-5548.85 Industrial Psychology HF Commerce. Muhammad Asyraf, bestani Work environment, reward and employee performance in banking sector: The mediating role of job satisfaction |
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This study focuses on the effects of work environment and reward on employee’s performance in the banking sector in Penang. The research framework consists of employee performance as the dependent variable and two factors were examined as the independent variables namely, work environment and reward. In addition, job satisfaction is included as the mediator. A total of 300 questionnaires were distributed to the banks and only 280 were responded. Data collected were analysed by using Statistical Package for Social Sciences (SPSS) version 26. Statistical techniques such as regression analysis, correlation analysis, descriptive analysis and reliability analysis were used. The findings revealed that work environment, reward and job satisfaction were positively correlated to employee performance. Moreover, job satisfaction also mediates the relationship between work environment, reward and employee performance. Further, few implications and recommendations are suggested in this study. |
format |
Thesis |
qualification_name |
other |
qualification_level |
Master's degree |
author |
Muhammad Asyraf, bestani |
author_facet |
Muhammad Asyraf, bestani |
author_sort |
Muhammad Asyraf, bestani |
title |
Work environment, reward and employee performance in
banking sector: The mediating role of job satisfaction |
title_short |
Work environment, reward and employee performance in
banking sector: The mediating role of job satisfaction |
title_full |
Work environment, reward and employee performance in
banking sector: The mediating role of job satisfaction |
title_fullStr |
Work environment, reward and employee performance in
banking sector: The mediating role of job satisfaction |
title_full_unstemmed |
Work environment, reward and employee performance in
banking sector: The mediating role of job satisfaction |
title_sort |
work environment, reward and employee performance in
banking sector: the mediating role of job satisfaction |
granting_institution |
Universiti Utara Malaysia |
granting_department |
School of Business Management |
publishDate |
2023 |
url |
https://etd.uum.edu.my/10676/1/grant%20the%20permission_s827218.pdf https://etd.uum.edu.my/10676/2/s827218_01.pdf |
_version_ |
1783729400969166848 |