Critical factors of crisis escalations between customers and front-line security at Dubai International Airport
The main objective of the research was to examine the moderating role of organizational culture over the relationship between racial profiling, gender profiling, technology usage, and communication channels and crisis escalation at Dubai International Airport. Based on comprehensive review of litera...
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| Format: | Thesis |
| Language: | eng eng eng |
| Published: |
2023
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| Online Access: | https://etd.uum.edu.my/10832/1/permission%20to%20deposit-not%20allow-s903749.pdf https://etd.uum.edu.my/10832/2/s903749_01.pdf https://etd.uum.edu.my/10832/3/s903749_02.pdf |
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