Integrating discrete event simulation and data envelopment analysis for performance measurement and efficency evaluation of resource configurations in an outpatient clinic
Health care facilities, especially outpatient clinics, are the main source of medical care and treatment for the population. To provide quality services, facilities must perform their work optimally. System performance, such as patient wait time, patient cycle time, and throughput, can be measured u...
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| Format: | Thesis |
| Language: | eng eng eng |
| Published: |
2023
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| Subjects: | |
| Online Access: | https://etd.uum.edu.my/11011/1/depositpermission-826822.pdf https://etd.uum.edu.my/11011/2/s826822_01.pdf https://etd.uum.edu.my/11011/3/s826822_02.pdf |
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