Job Satisfaction and Turnover Intention among the Skilled Personnel in TRIplc Berhad

This study examines the relationship between four factors of job satisfaction which is pay, promotion, the work itself and supervision, and turnover intention among skilled personnel at TRIplc Berhad. In addition, the study also attempts to determine the differences in the turnover intention based...

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Main Author:	Masdia, Masri
Format:	Thesis
Language:	eng eng
Published:	2009
Subjects:	HF5549-5549.5 Personnel Management Employment
Online Access:	https://etd.uum.edu.my/1826/1/Masdia_Masri.pdf https://etd.uum.edu.my/1826/2/1.Masdia_Masri.pdf
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id	my-uum-etd.1826
record_format	uketd_dc
institution	Universiti Utara Malaysia
collection	UUM ETD
language	eng eng
topic	HF5549-5549.5 Personnel Management Employment
spellingShingle	HF5549-5549.5 Personnel Management Employment Masdia, Masri Job Satisfaction and Turnover Intention among the Skilled Personnel in TRIplc Berhad
description	This study examines the relationship between four factors of job satisfaction which is pay, promotion, the work itself and supervision, and turnover intention among skilled personnel at TRIplc Berhad. In addition, the study also attempts to determine the differences in the turnover intention based on demographic variables (age and tenure). The study also hypothesised that there are significant differences in the turnover intention of the skill personnel at TRIplc Berhad at different age and length of service;and there is a dominant factor influencing turnover intention among skilled personnel in the organisation. Three research instruments were used to obtain data: a questionnaire, interview and observation. A total of 120 respondents were randomly selected as the sample of study and data was analysed by “Statistical Package for Social Science” (SPSS Window) Version 12.0. The tests involved are ANOVA, Pearson Correlation Coefficient and Multiple Regression.The findings of the study show that majority of the respondents are 32 years old and above, Moreover, 48.3 percent of the respondents have been working with TRIplc Berhad for more than 7 years and above. The result of job satisfaction and turnover intention generally support the hypothesis. Supervision demonstrates the strongest relationship. However, the result shows neither age groups nor length of service groups have significant difference with turnover intention. These findings show that the related factors should have given attention to retain employees in the organisation. Some suggestions have been recommended for the organisation and for future research to be more complete and comprehensive.
format	Thesis
qualification_name	masters
qualification_level	Master's degree
author	Masdia, Masri
author_facet	Masdia, Masri
author_sort	Masdia, Masri
title	Job Satisfaction and Turnover Intention among the Skilled Personnel in TRIplc Berhad
title_short	Job Satisfaction and Turnover Intention among the Skilled Personnel in TRIplc Berhad
title_full	Job Satisfaction and Turnover Intention among the Skilled Personnel in TRIplc Berhad
title_fullStr	Job Satisfaction and Turnover Intention among the Skilled Personnel in TRIplc Berhad
title_full_unstemmed	Job Satisfaction and Turnover Intention among the Skilled Personnel in TRIplc Berhad
title_sort	job satisfaction and turnover intention among the skilled personnel in triplc berhad
granting_institution	Universiti Utara Malaysia
granting_department	College of Business (COB)
publishDate	2009
url	https://etd.uum.edu.my/1826/1/Masdia_Masri.pdf https://etd.uum.edu.my/1826/2/1.Masdia_Masri.pdf
_version_	1747827212924485632
spelling	my-uum-etd.18262013-07-24T12:13:18Z Job Satisfaction and Turnover Intention among the Skilled Personnel in TRIplc Berhad 2009 Masdia, Masri College of Business (COB) College of Business HF5549-5549.5 Personnel Management. Employment This study examines the relationship between four factors of job satisfaction which is pay, promotion, the work itself and supervision, and turnover intention among skilled personnel at TRIplc Berhad. In addition, the study also attempts to determine the differences in the turnover intention based on demographic variables (age and tenure). The study also hypothesised that there are significant differences in the turnover intention of the skill personnel at TRIplc Berhad at different age and length of service;and there is a dominant factor influencing turnover intention among skilled personnel in the organisation. Three research instruments were used to obtain data: a questionnaire, interview and observation. A total of 120 respondents were randomly selected as the sample of study and data was analysed by “Statistical Package for Social Science” (SPSS Window) Version 12.0. The tests involved are ANOVA, Pearson Correlation Coefficient and Multiple Regression.The findings of the study show that majority of the respondents are 32 years old and above, Moreover, 48.3 percent of the respondents have been working with TRIplc Berhad for more than 7 years and above. The result of job satisfaction and turnover intention generally support the hypothesis. Supervision demonstrates the strongest relationship. However, the result shows neither age groups nor length of service groups have significant difference with turnover intention. These findings show that the related factors should have given attention to retain employees in the organisation. Some suggestions have been recommended for the organisation and for future research to be more complete and comprehensive. 2009 Thesis https://etd.uum.edu.my/1826/ https://etd.uum.edu.my/1826/1/Masdia_Masri.pdf application/pdf eng validuser https://etd.uum.edu.my/1826/2/1.Masdia_Masri.pdf application/pdf eng public masters masters Universiti Utara Malaysia Abu Raddha, A.H., Albikawi, Z.A., Sh. Batarsheh, K.,Realat, E.A. & Saleh, A. A(2007). The determinants of jordanian hospital registered nurses’ job satisfaction and their effect on intention to quit.http://www.medscape.com/viewarticle/584052 Ali, H. & Annuar, S. Organisational citizenship behaviour, turnover and absenteeism among hotel employee. Malaysian Management Review,http://mgr.mim.edu.my/MMR/0606/060608.htm Allen, T.J. & Katz, R. (1986). The dual ladder: motivational solution or managerial delusion?. R&D Management, 16(2), 185-97 Allen, T.J. & Katz, R. (1995). 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Job Satisfaction and Turnover Intention among the Skilled Personnel in TRIplc Berhad

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