CRM Factors That Affect the Firm Performance in Telecommunication Industry in Libya
By combining the abilities to respond directly to customer requests and to provide the customer with a highly interactive, customized experience, companies have a greater ability today to establish, nurture, and sustain long-term customer relationships than ever before in telecommunication industry...
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| Format: | Thesis |
| Language: | eng eng |
| Published: |
2010
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| Online Access: | https://etd.uum.edu.my/2285/1/Ridowan_Mohamed_Ahmed.pdf https://etd.uum.edu.my/2285/2/1%2CRidowan_Mohamed_Ahmed.pdf |
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