Developing Online Help Desk for Politeknik Tuanku Sultanah Bahiyah

A help desk is an integral part of many organizations which provides the users with a single focal point where users can channel their problems and ask for help on various ICT or utility equipments. Currently, Politeknik Tuanku Sultanah Bahiyah (PTSB) is adopting the traditional method for help desk...

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Bibliographic Details
Main Author: Sa'amah, Hassan
Format: Thesis
Published: 2010
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