Service Quality in Universiti Kebangsaan Malaysia (UKM)
The study was done in UKM. The purpose of the study is to examine students opinion about the attributed of quality and service in UKM. The objectives are to study the perception and expectation of students about service quality at UKM. Population study is UKM students. There are 200 respondents sel...
Saved in:
Main Author: | Azanee, Othman |
---|---|
Format: | Thesis |
Language: | eng eng |
Published: |
2011
|
Subjects: | |
Online Access: | https://etd.uum.edu.my/2500/1/Azanee_Othman.pdf https://etd.uum.edu.my/2500/2/1.Azanee_Othman.pdf |
Tags: |
Add Tag
No Tags, Be the first to tag this record!
|
Similar Items
-
Exploratory study of service quality for online shopping
by: Abu Samah, Samirah
Published: (2010) -
The influence of service marketing mix and umrah service quality on customer satisfaction
and customer loyalty towards umrah travel agents in Malaysia
by: Othman, Bestoon Abdulmaged
Published: (2020) -
The relationship between service quality and customer satisfaction for taxi and grab car services in Malaysia
by: Choy, Johnn Yee
Published: (2023) -
Mobile internet service quality and mobile commerce adoption intention in Malaysia
by: Abdul Razak, Mohd Rizal
Published: (2013) -
Determining The Service Quality Framework For Halal Food Industry
by: Al-Kendi, Khaled Ahmed
Published: (2012)