An Evaluation of the Factors that Influence the Job Satisfaction Level Among Personal Financial Consultant of CIMB Bank

Job satisfaction is said to be one of the factors that lead to turnover. High turn-over lead to increase in human resource cost. Thus understanding the job satisfaction level and the factors related to it is important. The objective of the study was to examine the relationship and influence of the f...

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Main Author:	Risuki, Abdullah
Format:	Thesis
Language:	eng eng
Published:	2011
Subjects:	HF5549-5549.5 Personnel Management Employment
Online Access:	https://etd.uum.edu.my/2535/1/Risuki_Haji_Abdullah.pdf https://etd.uum.edu.my/2535/2/1.Risuki_Haji_Abdullah.pdf
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id	my-uum-etd.2535
record_format	uketd_dc
spelling	my-uum-etd.25352016-04-19T08:08:29Z An Evaluation of the Factors that Influence the Job Satisfaction Level Among Personal Financial Consultant of CIMB Bank 2011 Risuki, Abdullah Mohd Yunus, Jasmani College of Business (COB) College of Business HF5549-5549.5 Personnel Management. Employment Job satisfaction is said to be one of the factors that lead to turnover. High turn-over lead to increase in human resource cost. Thus understanding the job satisfaction level and the factors related to it is important. The objective of the study was to examine the relationship and influence of the four factors; the job and workplace expectation, coaching and guidance, compensation and pay and career growth and opportunity to the job satisfaction level. The research questionnaire based on Job Descriptive Index was used to collect data, and descriptive statistics and Pearson-Correlation analysis was performed. The result shows that there is significant correlation between job and workplace expectation and coaching and guidance to the job satisfaction. On the other hand, the compensation and pay, and career growth and opportunity had no relationship to the job satisfaction level. 2011 Thesis https://etd.uum.edu.my/2535/ https://etd.uum.edu.my/2535/1/Risuki_Haji_Abdullah.pdf application/pdf eng validuser https://etd.uum.edu.my/2535/2/1.Risuki_Haji_Abdullah.pdf application/pdf eng public masters masters Universiti Utara Malaysia
institution	Universiti Utara Malaysia
collection	UUM ETD
language	eng eng
advisor	Mohd Yunus, Jasmani
topic	HF5549-5549.5 Personnel Management Employment
spellingShingle	HF5549-5549.5 Personnel Management Employment Risuki, Abdullah An Evaluation of the Factors that Influence the Job Satisfaction Level Among Personal Financial Consultant of CIMB Bank
description	Job satisfaction is said to be one of the factors that lead to turnover. High turn-over lead to increase in human resource cost. Thus understanding the job satisfaction level and the factors related to it is important. The objective of the study was to examine the relationship and influence of the four factors; the job and workplace expectation, coaching and guidance, compensation and pay and career growth and opportunity to the job satisfaction level. The research questionnaire based on Job Descriptive Index was used to collect data, and descriptive statistics and Pearson-Correlation analysis was performed. The result shows that there is significant correlation between job and workplace expectation and coaching and guidance to the job satisfaction. On the other hand, the compensation and pay, and career growth and opportunity had no relationship to the job satisfaction level.
format	Thesis
qualification_name	masters
qualification_level	Master's degree
author	Risuki, Abdullah
author_facet	Risuki, Abdullah
author_sort	Risuki, Abdullah
title	An Evaluation of the Factors that Influence the Job Satisfaction Level Among Personal Financial Consultant of CIMB Bank
title_short	An Evaluation of the Factors that Influence the Job Satisfaction Level Among Personal Financial Consultant of CIMB Bank
title_full	An Evaluation of the Factors that Influence the Job Satisfaction Level Among Personal Financial Consultant of CIMB Bank
title_fullStr	An Evaluation of the Factors that Influence the Job Satisfaction Level Among Personal Financial Consultant of CIMB Bank
title_full_unstemmed	An Evaluation of the Factors that Influence the Job Satisfaction Level Among Personal Financial Consultant of CIMB Bank
title_sort	evaluation of the factors that influence the job satisfaction level among personal financial consultant of cimb bank
granting_institution	Universiti Utara Malaysia
granting_department	College of Business (COB)
publishDate	2011
url	https://etd.uum.edu.my/2535/1/Risuki_Haji_Abdullah.pdf https://etd.uum.edu.my/2535/2/1.Risuki_Haji_Abdullah.pdf
_version_	1747827368567767040

An Evaluation of the Factors that Influence the Job Satisfaction Level Among Personal Financial Consultant of CIMB Bank

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