Factors Affecting Customer Satisfaction of Mobile Services in Yemen

The aim of this study is to find out the customer's satisfaction with Yemeni Mobile service providers. This study examined the relationship between perceived quality, perceived value, customer expectation, and corporate image with customer satisfaction. The result of this study is based on dat...

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Bibliographic Details
Main Author: Mabkhot, Hashed Ahmed Nasser
Format: Thesis
Language:eng
eng
Published: 2010
Subjects:
Online Access:https://etd.uum.edu.my/2683/1/Hashed_Ahmed_Nasser_Mabkhot.pdf
https://etd.uum.edu.my/2683/2/1.Hashed_Ahmed_Nasser_Mabkhot.pdf
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