A Study on Factors Influencing Call Center Employee Job Satisfaction

Although there is a much study on job satisfaction, relatively little empirical study today in Malaysia context. Thus, it emphasizes that there is still a need to conduct additional research to filling the gaps that have not been solved in the current study. The main purpose of this study was to inv...

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Bibliographic Details
Main Author: Voon, Kui Fun
Format: Thesis
Published: 2011
Online Access:https://etd.uum.edu.my/2789/2/Voon_Kui_Fun.pdf
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