Persepsi Kualiti Perkhidmatan Logistik Tentera Darat Terhadap Kepuasan Pelanggan Dalaman

This study aims to identify the influence of service quality on customer satisfaction with logistics and maintenance services performed by the Malaysian Army (TD), which specialized research and analysis in conducted at Sungai Udang Camp and Iskandar Camp Mersing Johor. From these two camp the analy...

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Bibliographic Details
Main Author: Samsul Rizal, Musa
Format: Thesis
Published: 2011
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