The Relationship Between Soft TQM and Work Related Outcome: The Moderating Impact of Spirituality at the Workplace
This study investigated the relationship between soft Total Quality Management (TQM) and Work Related Outcomes among 497 employees of 21 Islamic banks located in Central Java Indonesia. This study also explored the role of workplace spirituality as moderators of the relationship between soft TQM and...
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Format: | Thesis |
Language: | eng eng |
Published: |
2011
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Online Access: | https://etd.uum.edu.my/3416/1/WIWIEK_RABIATUL_ADAWIYAH.pdf https://etd.uum.edu.my/3416/2/1.WIWIEK_RABIATUL_ADAWIYAH.pdf |
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