Website service quality, perceived value, trust, convenience and customer loyalty of online shopping
As the Internet has matured, there has been a huge growth in the volume and value of online transaction. Furthermore, it becomes a common channel for delivering and trading of information, products and services at global marketplace. Even though this method of business exchange or transaction has s...
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| Format: | Thesis |
| Language: | eng eng |
| Published: |
2014
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| Subjects: | |
| Online Access: | https://etd.uum.edu.my/4035/1/s811068.pdf https://etd.uum.edu.my/4035/2/s811068_abstract.pdf |
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