Majlis Agama Islam Negeri: Suatu kajian terhadap keberkesanan penggunaan teknologi maklumat dan komunikasi (ICT) dalam meningkatkan produktiviti pengurusan

Majlis Agama Islam Negeri: Suatu kajian terhadap keberkesanan penggunaan teknologi maklumat dan komunikasi (ICT) dalam meningkatkan produktiviti pengurusan

This study aims to determine the Information and Communication Technology (ICT) usage in “Institusi Majlis Agama Islam Negeri”. “Institusi Majlis Agama Islam Negeri” provides services to the Muslim community in the state. The management practices of the administration of the “Majlis Agama Islam Nege...

وصف كامل

محفوظ في:
التفاصيل البيبلوغرافية
المؤلف الرئيسي: Norfazida, Abdul Rashid
التنسيق: أطروحة
اللغة:eng
eng
منشور في: 2014
الموضوعات:
T58.5-58.64 Information technology
الوصول للمادة أونلاين:https://etd.uum.edu.my/4072/1/s813359.pdf
https://etd.uum.edu.my/4072/2/s813359_abstract.pdf
الوسوم: إضافة وسم
لا توجد وسوم, كن أول من يضع وسما على هذه التسجيلة!
id my-uum-etd.4072
record_format uketd_dc
institution Universiti Utara Malaysia
collection UUM ETD
language eng
eng
advisor Osman, Mohd Farihal
topic T58.5-58.64 Information technology
spellingShingle T58.5-58.64 Information technology
Norfazida, Abdul Rashid
Majlis Agama Islam Negeri: Suatu kajian terhadap keberkesanan penggunaan teknologi maklumat dan komunikasi (ICT) dalam meningkatkan produktiviti pengurusan
description This study aims to determine the Information and Communication Technology (ICT) usage in “Institusi Majlis Agama Islam Negeri”. “Institusi Majlis Agama Islam Negeri” provides services to the Muslim community in the state. The management practices of the administration of the “Majlis Agama Islam Negeri quite encouraging and are still in need of renewal and relevant with the expansion of increasing sophisticated of ICT. Thus, this study conducted at the “Institusi Majlis Agama Islam Negeri” to identify the factors use ICT services to the public. There are factors of perceived usefulness, perceived ease of use, attitude, compatibility and efficiency affect the use of ICT in the “Majlis Agama Islam Negeri”. Data were derived from a survey and questionnaires were distributed at “Majlis Agama Islam Negeri” in Kedah and Perlis. Data obtained using questionnaire instrument involving 110 respondents. The data was analyzed using Statistical Packages for Social Science (SPSS) Version 20.0 for Windows. Analysis is performed using a descriptive analysis, one way ANOVA, Independent T test, Correlation Pearson and multiple regressions was used to answer research questions and objectives. The result shows that independent variable has significant relationship with ICT usage. In addition, multiple regression test result indicates that attitude and efficiency have positive effect on usage ICT. Thus, the results of this study found that the availability of ICT can enhance productivity of management in the “Majlis Agama Islam Negeri”.
format Thesis
qualification_name masters
qualification_level Master's degree
author Norfazida, Abdul Rashid
author_facet Norfazida, Abdul Rashid
author_sort Norfazida, Abdul Rashid
title Majlis Agama Islam Negeri: Suatu kajian terhadap keberkesanan penggunaan teknologi maklumat dan komunikasi (ICT) dalam meningkatkan produktiviti pengurusan
title_short Majlis Agama Islam Negeri: Suatu kajian terhadap keberkesanan penggunaan teknologi maklumat dan komunikasi (ICT) dalam meningkatkan produktiviti pengurusan
title_full Majlis Agama Islam Negeri: Suatu kajian terhadap keberkesanan penggunaan teknologi maklumat dan komunikasi (ICT) dalam meningkatkan produktiviti pengurusan
title_fullStr Majlis Agama Islam Negeri: Suatu kajian terhadap keberkesanan penggunaan teknologi maklumat dan komunikasi (ICT) dalam meningkatkan produktiviti pengurusan
title_full_unstemmed Majlis Agama Islam Negeri: Suatu kajian terhadap keberkesanan penggunaan teknologi maklumat dan komunikasi (ICT) dalam meningkatkan produktiviti pengurusan
title_sort majlis agama islam negeri: suatu kajian terhadap keberkesanan penggunaan teknologi maklumat dan komunikasi (ict) dalam meningkatkan produktiviti pengurusan
granting_institution Universiti Utara Malaysia
granting_department Othman Yeop Abdullah Graduate School of Business
publishDate 2014
url https://etd.uum.edu.my/4072/1/s813359.pdf
https://etd.uum.edu.my/4072/2/s813359_abstract.pdf
_version_ 1747827675226963968
spelling my-uum-etd.40722022-10-11T03:01:51Z Majlis Agama Islam Negeri: Suatu kajian terhadap keberkesanan penggunaan teknologi maklumat dan komunikasi (ICT) dalam meningkatkan produktiviti pengurusan 2014 Norfazida, Abdul Rashid Osman, Mohd Farihal Othman Yeop Abdullah Graduate School of Business Othman Yeop Abdullah Graduate School of Business T58.5-58.64 Information technology This study aims to determine the Information and Communication Technology (ICT) usage in “Institusi Majlis Agama Islam Negeri”. “Institusi Majlis Agama Islam Negeri” provides services to the Muslim community in the state. The management practices of the administration of the “Majlis Agama Islam Negeri quite encouraging and are still in need of renewal and relevant with the expansion of increasing sophisticated of ICT. Thus, this study conducted at the “Institusi Majlis Agama Islam Negeri” to identify the factors use ICT services to the public. There are factors of perceived usefulness, perceived ease of use, attitude, compatibility and efficiency affect the use of ICT in the “Majlis Agama Islam Negeri”. Data were derived from a survey and questionnaires were distributed at “Majlis Agama Islam Negeri” in Kedah and Perlis. Data obtained using questionnaire instrument involving 110 respondents. The data was analyzed using Statistical Packages for Social Science (SPSS) Version 20.0 for Windows. Analysis is performed using a descriptive analysis, one way ANOVA, Independent T test, Correlation Pearson and multiple regressions was used to answer research questions and objectives. The result shows that independent variable has significant relationship with ICT usage. In addition, multiple regression test result indicates that attitude and efficiency have positive effect on usage ICT. Thus, the results of this study found that the availability of ICT can enhance productivity of management in the “Majlis Agama Islam Negeri”. 2014 Thesis https://etd.uum.edu.my/4072/ https://etd.uum.edu.my/4072/1/s813359.pdf text eng public https://etd.uum.edu.my/4072/2/s813359_abstract.pdf text eng public masters masters Universiti Utara Malaysia Abdullah, Y. A. (1993). Al-Quran al-Karim: Terjemahan dan Huraian Maksud. Dewan Bahasa dan Pustaka, Kuala Lumpur, Adams, D. A., Nelson, R. R., & Todd, P. A. (1992). Perceived usefulness, ease of use and usage of information technology: A replication. MIS Quarterly, 16, 227-247. Ahmad Mahdzan, A. (2007). Kaedah penyelidikan sosioekonomi (ed. ke 3). Kuala Lumpur: Dewan Bahasa dan Pustaka. Aidi, A., Mohd Herry, M. N., & Mohd Hisham, M. S. (2005). E-Wakaf: Ke Arah Pengurusan Wakaf Yang Lebih Sistematik. Prosiding Seminar Kebangsaan Ke Arah Pembangunan E-Malaysia: Merapatkan Jurang Komuniti dengan Teknologi Maklumat.. Putrajaya: Universiti Kebangsaan Malaysia. Ajzen, I., & Fishbein, M. (1980). Understanding Attitudes and Predicting Social Behavior. New York: Prentice Hall. Alireza, T., Sona, B., & Seyed, S. V. (2009). Extending the technology acceptance model for internet banking: A case study of Iran. Sixth International Conference on Information Technology: New Generations. Allport, G. W. (1954). Handbook of social psychology. Wokingham: Addison Wesley Publishing Company. Aufar Ibna. (2009). Penggunaan Kerangka Technology Acceptance Model di dalam Melakukan Penilaian Faktor-Faktor yang Mempengaruhi Adopsi E-Government Pemkomedan. Sumatera Utara: Medan. Azrain, N. M. (2010). Penyelidikan saintifik: Asas dan Aplikasi. Malaysia: McGraw-Hill Sdn. Bhd. Benamati, J., & Rajkumar, T. M. (2002). A design of an empirical study of the applicability of the Technology Acceptance Model to Outsourcing Decisions. SIGCPR '02 Proceedings of the 2002 ACM SIGCPR conference on Computer personnel research (pp. 52-57). New York: Association for Computer Machinery. Bernama. (2011, Januari 1). Penjawat awam diminta amalkan ICT. Didapatkan November 24, 2013, daripada Ceupacs: http://cuepacs.blogspot.com/2011/01/penjawat-awam-diminta-amalkan-ict.html. Caldeira, M., & Ward. (2002) Understanding the successful adoption and use of IS/IT in SMEs: an explanation from Portuguese manufacturing industries. Information Systems Journal, 12(2), 121-152. Carrigan, M. (1998). HYPERLINK "http://oro.open.ac.uk/15183/" Segmenting the grey market: the case for fifty-plus 'lifegroups'. Journal of Marketing Practice, 4(2), 43–56. Cavana, R. Y., Delehan, B. L., & Sekaran, U. (2011). Applied Business Research: Qualitative and Quantitative Methods. Australia: John Wiley & Sons Ltd. Christina, G. & Donald, L. A. (2004). Development of an instrumen to measure the acceptance of internet technology by consumers. Paper presented at Proceedings of the 37th International Conference on System Sciences, Hawaii. Chua, Y. P. (2011). Kaedah Penyelidikan. Kuala Lumpur: McGraw Hill Education. Cloete, E., & Courtney, S. (2002). Small businesses acceptances and adoption of e-commerce in Western Cape province of South Africa. The Electronic Journal on Information Systems in Developing Countries, 10(4), 1-13. Davis, F. D. (1989). Perceived Usefulness, Perceived Ease of Use, and User Acceptance of Information Technology. MIS Quarterly, 13(3), pp. 319-340. Davis, F.D., Bagozzi, R. P., & Warshaw, P. R. (1989). User acceptance of computer technology: A comparison of two theoretical models. Journal of Management Science, 35(8), 982-1003. Day, A., Scott, N., & Kelloway, E. K. (2010). New developments in theoretical and conceptual approaches to job stress: Research in occupational stress and well being. Journal of Health Organization and Management, 8, 317-350. DeLone, W. (1988). Determinants of success for computer usage in small business. MIS Quarterly, 12(1), 51-56. Dewett, T., & Jones, G. R. (2001). The role of information technology in the organization: A review, model and assessment. Journal of Management, 27, 313-346. Doll, W.J., Hendrickson, A., & Denga, X. (1998). Using Davis's perceived usefulness and ease-of-use instrument for decision-making: A confirmatory and multigroup invariance analysis. American Institute for Decision Sciences, 29(4), 839-869. Droba, D. D. (1933). The nature od attitude. Journal Social Psychology, 4, 444-463. Drucker, P. F. (1967). The effective executive. New York: Harper & Row. Duan, M., Warren, M., Lang, Y., Lu, S., & Yang, L. (2009). An Analysis of ICT development strategy framework in Chinese rural areas. Computer and Computing Technologies in Agriculture, 3, 1835-1844. Fadaie, G. R., Nakhoda, M., & Shafaghati, S. (2013). The study of the relationship individual factors and usage of ICT in Tehran's Public Libraries. 4th International Conference on Information Management and Evaluation (ICIME) (pp. 93). Ho Chi Minh City, Vietnam: RMIT University Vietnam. Fani, A. A., & Mosleh, A. (2007). Management and structure factors influencing IT usage in goverment organizations of Bushehr. Human Sciences Modares, 11(3), 157-182. Farrow, J. (1997). Management of change: Technological developments and human resource issues in the information sector. Journal of Managerial Psychology, 12(5), pp. 319-324. Fary, B. (1984). Computer literacy for staff development. AEDS Journal, 18(4), 1-8. Fishbein, M., & Ajzen, I. (1975). Belief, Attitude, Intention and Behavior: An Introduction to Theory and Research. MA: Addison-Wesley. Gangne, R. M. (1983). The conditions of learning (ed. ke 3). Tokyo: Holt-Saunders. Ghauri, P., & Gronhaug, K. (2010). Research Methods In Business Studies (ed. ke 4). Britain: Financial Times Prentice Hall, Pearson. Gogan, J. (1991). Should "personal" coputers be personally allocated? Journal of Management Information Systems, 7(4), 91-106. Greeard, C. P., & Loyd, B. H. (1986). The nature and correlates of computer anxiety in college students. Journal of Human Behavior and Learning, 3(2), 28-33. Gumussoy, C., Calisir, F., & Bayram, A. (2007). Understanding the behavioral intention to use ERP systems: An extended technology acceptance model. IEEE International Conference (pp. 2024-2028). Instanbul, Turkey: Industrial Engineering Department. Hair, J., Money, A., Samoul, P., & Page, M. (2007). Research Methods for Business (ed. ke 7). Australia: John Wiley & Sons. Harrison, A., & Rainer, R. (1992). The influence of individual differences on skill in end-user computing. Journal of Management Information Systems, 9(1), pp 33-112. Heinich, R., Molenda, M., & Russell, J. D. (1999). Instructional Media and The New Technologies of Instruction. New York: Macmillan. Hj. Mohammad Yunus, M. Y. (2002). Tahap Penggunaan Sistem Aplikasi Komputer SPDK di Kalangan Jabatan Ukur dan Pemetaan Malaysia. Universiti Utara Malaysia. Igbaria, M., & Chakrabarti, A. (1990). Computer anxiety and attitudes towards computer use. Behavior and Information Technology, 9, 229-241. Jabatan Perdana Menteri. (1987). Tafsir Pimpinan al-Rahman. Kuala Lumpur: Bahagian Hal Ehwal Islam. James O. Brien, A. (2003). Introdution to Information Systems: Essential for the e-bussiness Enterprise. In Internalional Analysis (ed. ke 11). Jones, R. (2003). Measuring the benefits of knowledge management at the financial services authority: A case study. Journal of Information Science, 6, 475-487. Kamus Dewan. (2010). Kemus Dewan. (ed. ke 4) Kuala Lumpur: Dewan Bahasa dan Pustaka. Kerlinger, F. N. (1973). Foundations of Behavioral Research (ed. ke 2). New York: Holt, Rhinehart, and Winston. Kreitner & Kinichi. (1998). Organization Behavior. Irwin. McGraw-Hill, Boston. Krejcie, V. R., & Morgan, W. D. (1970). Determining sample size for research. Educational and Psychological Measurement, 607-610. Lee, Y., Kozar, K., & Larsen, K. (2003). The technology acceptance model: Past, present and future. Communication of Association for Information Systems, 12(50), 752-780. Lippert, S., & Davis, M. (2006). An investigation of user attitudes toward using engines as an information retrieval tool. Computers in Human Behavior, 19(6), 751-765. Lu, J., Lie, C., & Yu, C. S. (2005). Facilitating conditions, wireless trust and adoption intention. Journal of Computer Information Systems, 46(1), 17. Luarn, P., & Lin, H. (2005). Towards an understanding of the behavioral intention to use mobile banking. Computer in Human Behavior, 21, 873-891. Makhdzir, M. (2000). Mendaki Zaman Perubahan Yang Berterusan Dalam Memahami Islam Melalui ICT. IKIM: Kuala Lumpur. Manzari, M. (2008). Intention to use internet resevation systmes by Iranian Airlines Passengers. Iranian: Lulea University of Technology. McLean, S., & Morrison, D. (2000). Socio demographic characteristic of learners and participating in computer confering. Journal of Distance Education, 15(2). Mehren, W. A., & Lehmann, I. J. (1984). Measurement & Evaluation in Education & Psyshology (ed. ke 3). Tokyo: Holt-Saunders Japan. Mohd Najib, A. G. (1999). Penyelididikan Pendidikan. Skudai: Penerbit UTM. Mohd Rizaimy, S., Maznah, W. O., Shamsul, J. E., Mahazir, I., Siti Meriam, A., & Mohd Ikhmal, F. (2012). Determinants of electronic commerce adoption in Malaysia SMEs' furniture industry. Journal of Business Management, 6(10), 3648-3661. Moore, G. C., & Benbasat, I. (1991). Development of an instrument to measure the perceptions of adopting an information technology innovation. Information Systems Research, 2(3), 192-221. Moran, M.J. (2006). College student’s acceptance of tablet personal computer: A modification of the unified theory of acceptance and use of technology model. Capella. Morgan, K., Morgan, M., & Hall, J. (2000). Psychological developments in high technology teaching and learning environments. British Journal of Educational Psychology, 31, 71-79. Morris, M. H., Burns, A. C., & Avila, R. A. (1989). Computer awareness and usage by industrial marketers. Industrial Marketing Management, 18(3), 223-232. Muniruddeen, L. (2007). An examination of individual's perceived security and privacy of the internet in Malaysia and the influence of this on their intention to use e-commerce: Using an extension of the Technology Acceptance Model (TAM). Journal of Internet Banking and Commerce, 12(3). Musa, A. H. (2010). Information and Communication Technology and Community Development. Paper presented at IPSAS Intellectual Discourse, IPSAS Meeting Room. Serdang: University Putra Malaysia. Nicholas, G. C. (2003). IT Doesn't Matter. Harvard Business Review, 41-49. Nysveen, H., Pedersen, P. E. & Thorbjornsen, H. (2005). Explaining intention to use mobile chat services: Moderating effects of gender. Journal of Consumer Marketing, 22, 247-256. Omidinia, S., Masrom, M., & Selamat, H. (2011). Review of e-learning and ICT infrastructure in developing countries (Case study of Iran). Journal of Economic Business Administration, 3, 120- 125. Onasanya, S. A., Shehu, R. A., Oduwaiye, R. A., & Shehu, L. A. (2010). Higher institution lecturers‟ attitude towards integration of ICT into teaching and research in Nigeria. Research Information Technology, 2, 1-10. Raymond, L. (1985). Organizational and MIS success in the context of the small business. MIS Quarterly, 9(1), 35-52. Ritchie,B., & Brindley, C. (2005). ICT Adoption by SMEs: Implications for Relationships and Management, New Technology, Work and Employment. Journal of Global Information Management, 20(3) , 205-217. Robbins, S. P., & Judge, T. A. (2007). Organizational Behavior (Global Edition). Harlow: Pearson Education Limited. Rodgers, G. J. (1993). Coordination models of random sequential adsorption in one and two dimensions, Physical Review, 48(6),4271-4273. Rusmini, K.A. (2003). Integrasi Teknologi Maklumat dan Komunikasi Dalam Pengajaran dan Pembelajaran. Jitra, Kedah: Institut Aminuddin Baki Cawangan Utara. Saade, R., Nebebe, F., & Tan, W. (2007). Viability of the TAM in multimedia learning environments: A comparative study. Interdisciplinary Journal of Knowledge and Learning Objects, 3(1), 175-184. Santii, R. M. (2011). Technology Acceptance Factors in E-Commerce Environment: Case DHL Express. Aalto: University School of Economics. Schacter, M. (1999). Means, Ends, Indicators: Performance Measurement in the Public Sector. Ottawa, Canada: Institute on Governance. Schramm, W. & Porter, W. E. (1982). Men, Woman, Messages and Media: Understanding Human Communication. New York: Harper & Row Publishers. Sekaran, U. (2000). Research method for business: a skill-building approach (ed. ke 3). New York: Wiley and sons, inc. Sekaran, U., & Bougie, R. (2009). Research methods for business: A skill building Approach (ed. ke 5). United Kingdom: John Wiley & Sons. Shawn, M.E., & Wright, J. M. (1967). Scales for Measurement of Attitudes. New York: Mc Graw Hill Book Company. Sheikh-Shojaei, F. (2006). A Study of Determinant Factors in Information Technology Acceptance by The Libraries of Technical Falculties libraries at Tehran's Governmental Universities: Applicability of Technology Acceptance Model. University of Tehran. Sidek Baba. (1997). Penglibatan Masyarakat Islam di dalam Pembangunan dan Penggunaan Teknologi Maklumat. Prosiding Seminar Cabaran Teknologi Maklumat dan Internet: Agenda Umat Islam. Kuala Lumpur: Institut Kefahaman Islam Malaysia. Shimp, T. A., & Kavas, A. (1984). The theory of reasoned action applied to coupon usage. Journal of Condumers Research, 11, 795-809. Shipman, F. (2002). Managing Software Projects in Spatial Hypertext: Experiences in Dogfooding”, Proceedings of the Workshop on the State of the Art in Automated Software Engineering. Siti Zobidah Omar & Mariah Muda. (2004). Memahami Makna Telefon Bimbit Kepada Remaja. Sintok: Kedah. Spuck, D., & Atkinson, G. (1983). Administrative use of the microcomputers. AEDS Journal, 17(2), 183-197. Srinivasan, D. (1985). Alternative measures of systems effectiveness association and implications. MIS Quarterly, 9(3), 243-253. Stevens, J. M., Cahill, A. G., & Laplante, J. M. (1991). The utilization of information system technology in state financial management: An empirical assessment. Journal of Management Information Systems, 8(1), 107-128. Suruhanjaya Komunikasi dan Multimedia Malaysia. (2013). Komunikasi & Multimedia: Buku Maklumat Statistik. Malaysia. Szajna, B. (1992). Software evaluation and choice: Predictive evaluation of the technology acceptance instrument. MIS Quarterly, 18(3), 319-324. Taylor, S., & Todd, P. (1995). Assessing IT Usage: The role of prior experience. MIS Quarterly, 19(4), 561-570. Taylor, S., & Todd, P. (1995). Understanding information technology usage: A test of competing models. Information Systems Research, 6(1), 144- 176. Tornatzky, L. G., & Klein, K. J. (1982). Innovation characteristics and innovation adoption-implementation: A meta-analysis of findings. IEEE Transactions on Engineering Management, 1, 28-45. Utusan Malaysia. (2013, Oktober 4). Tingkat Kemahiran ICT bahasa. Didapatkan Disember 25, 2013, daripada Utusan Online: http://www.utusan.com.my/utusan/ Pahang/20131004/wp_01/Tingkat-kemahiran-ICT-bahasa. Veal, A. J. (2005). Business research method: A managerial approach (ed. ke 2). Australia: Pearson Education Australia. Venkatesh, V., & Davis, F. (2000). A theoretical extension of the technology acceptance model: Four longitudinal field studies. Journal of Management Science, 46, 186-204. Wilson, B. (1990). The preparedness of teacher trainees for computer utilization: The Australian and British experiences. Journal of Education for Teaching, 16(2), 161- 171. Wikipedia. (2013, January 25). Information and Communications Technology. Didapatkan Mac 12, 2014, daripada Wikipedia, The Free Encyclopedia: http://en.wikipedia.org/wiki/Information_and_communications _technology. Wreden, N. (1997).Business Boosting Technologies,. Beyond Computing, 1. Yi, Y., Wu, Z., & Tung, L. L. (2005). How individual differences influence technology usage behavior: Toward an integrated framework. Computer Information Systems, 46, 52-63. Zikmund, W. G., Babin, B. J., Carr, J. C., & Griffin, M. (2010). Business Research Methods. Canada: South-Western, Cengage Learning.

مواد مشابهة