Mediating role of customer satisfaction on service quality and customer loyalty in grocery store in shopping malls in Saudi Arabia

With a robust economic growth and a young population, Saudi Arabia is presently witnessing a high consumer‟s demand in the food and grocery sector. This has led to a transformation of its retailing industries from the aspect of small and unorganised markets to palatial grocery stalls in the shopping...

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Bibliographic Details
Main Author: Al Otaibi, Naif Mutlaq
Format: Thesis
Published: 2014
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