Pelaksanaan MS ISO 9000 Di Sektor Awam

The purpose of this study was to look into important issues that affect the implementation of the government program particularly the MS ISO 9000. Factors such as organizational culture, leadership commitment and understanding of the ISO is the independent variables (IV) and the level of readiness t...

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Bibliographic Details
Main Author: Zainun, Sarbini
Format: Thesis
Published: 2001
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