To buy or not to buy: Factors influencing life insurance purchase intention
The purpose of this thesis paper is to investigate the influence of five factors namely Word-of-mouth, Trust, Reputation, Loyalty, and Customer Satisfaction on life insurance Purchase Intention. Existing customers in Great Eastern Life Assurance (M) Berhad, Alor Setar were chosen as samples of this...
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主要作者: | Tan, Hooi Sean |
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格式: | Thesis |
语言: | eng eng |
出版: |
2014
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主题: | |
在线阅读: | https://etd.uum.edu.my/5047/1/s813394.pdf https://etd.uum.edu.my/5047/2/s813394_abstract.pdf |
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