To buy or not to buy: Factors influencing life insurance purchase intention

The purpose of this thesis paper is to investigate the influence of five factors namely Word-of-mouth, Trust, Reputation, Loyalty, and Customer Satisfaction on life insurance Purchase Intention. Existing customers in Great Eastern Life Assurance (M) Berhad, Alor Setar were chosen as samples of this...

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书目详细资料
主要作者: Tan, Hooi Sean
格式: Thesis
语言:eng
eng
出版: 2014
主题:
在线阅读:https://etd.uum.edu.my/5047/1/s813394.pdf
https://etd.uum.edu.my/5047/2/s813394_abstract.pdf
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