A Structural Relationship Between Total Quality Management, Strategic Control Systems and Performance of Malaysian Local Governments.

A Structural Relationship Between Total Quality Management, Strategic Control Systems and Performance of Malaysian Local Governments.

The purpose of this study was to investigate the structural relationship between Total Quality Management (TQM) strategy, Strategic Control Systems (SCS) and Organizational Performance (OP). This study was motivated by the inconsistent findings concerning the relationship between TQM and OP as appea...

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书目详细资料
主要作者:	Zulnaidi, Ya'acob
格式:	Thesis
语言:	eng eng
出版:	2008
主题:	JF Political institutions (General) HD61 Risk Management
在线阅读:	https://etd.uum.edu.my/53/1/Zulnaidi_Yaacob%28PHD_GRADUATE_SCHOOL_GRADUATE_SCHOOL.pdf https://etd.uum.edu.my/53/2/Zulnaidi_Yaacob%28PHD_GRADUATE_SCHOOL_GRADUATE_SCHOOL.pdf
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