Kepuasan pelanggan dalaman: Kajian kes di Unit Perolehan, Lembaga Pembangunan Seni Visual Negara (LPSVN)
Internal customer satisfaction is an issue that is often discussed. It is given that the internal customer satisfaction is what matters for determining the level of the presenter or services have been delivered properly or not. Thus, a study on internal customer satisfaction conducted at the Nationa...
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Format: | Thesis |
Language: | eng eng |
Published: |
2015
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Online Access: | https://etd.uum.edu.my/5487/1/s810940_01.pdf https://etd.uum.edu.my/5487/2/s810940_02.pdf |
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