The mediating effect of IT capability on the relationship between TQM and MO with microfinance institutions performance
Microfinance, an effective tool to fight poverty and economic development, has attracted the attention of governments, international organizations, and academicians across the globe. Although the literature confirms on the significant effect of Total Quality Management (TQM), Market Orientation (MO...
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| Format: | Thesis |
| Language: | eng eng |
| Published: |
2016
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| Online Access: | https://etd.uum.edu.my/6253/1/s93090_01.pdf https://etd.uum.edu.my/6253/2/s93090_02.pdf |
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