The influence of job satisfaction and job-related stress on intention to leave amongst employees in the Sime Darby Motors Group

The influence of job satisfaction and job-related stress on intention to leave amongst employees in the Sime Darby Motors Group

This research explored the relationship between job satisfaction and job-related stress with turnover intention amongst the employees of Sime Darby Motor group of companies. It was conducted to achieve two main objectives: (i) to investigate the influence of job satisfaction on employees’ intention...

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Main Author: Zahidah Akmal, Ghazali
Format: Thesis
Language:eng
eng
Published: 2016
Subjects:
HF5549-5549.5 Personnel Management
Employment
Online Access:https://etd.uum.edu.my/6430/1/s817465_01.pdf
https://etd.uum.edu.my/6430/2/s817465_02.pdf
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id my-uum-etd.6430
record_format uketd_dc
institution Universiti Utara Malaysia
collection UUM ETD
language eng
eng
advisor Daud, Zulkiflee
topic HF5549-5549.5 Personnel Management
Employment
spellingShingle HF5549-5549.5 Personnel Management
Employment
Zahidah Akmal, Ghazali
The influence of job satisfaction and job-related stress on intention to leave amongst employees in the Sime Darby Motors Group
description This research explored the relationship between job satisfaction and job-related stress with turnover intention amongst the employees of Sime Darby Motor group of companies. It was conducted to achieve two main objectives: (i) to investigate the influence of job satisfaction on employees’ intention to leave; and (ii) to investigate the influence of job-related stress on employees’ intention to leave. This research involved the distribution of questionnaires to randomly-selected employees in the head office as well as seven other companies and their branches across Malaysia in the month of April 2016. The study used instruments based on Minnesota Satisfaction Questionnaire (MSQ) to measure job satisfaction, adaptation of Tate, Whatley and Clugston (1997) to measure job-related stress and adaptation of Mobley, Horner and Hollingsworth (1978) to measure intention to leave. All data have been processed using the SPSS v22. The results of factor analysis, correlation analysis and subsequent regression analysis show that self-actualisation, rewards and engagement factors of job satisfaction as well as role-clarity and work-family conflict factors of job-related stress have significant relationship to intention to leave. Thus the study recommends that both job satisfaction and job-related stress have significance influence on employee’s intention to leave. For future research, it is suggested to compare the predictive validity of the model across wider population and different industries. The study can be improved by exploring moderating effects of generational cohorts in order to generalize a more reliable results.
format Thesis
qualification_name masters
qualification_level Master's degree
author Zahidah Akmal, Ghazali
author_facet Zahidah Akmal, Ghazali
author_sort Zahidah Akmal, Ghazali
title The influence of job satisfaction and job-related stress on intention to leave amongst employees in the Sime Darby Motors Group
title_short The influence of job satisfaction and job-related stress on intention to leave amongst employees in the Sime Darby Motors Group
title_full The influence of job satisfaction and job-related stress on intention to leave amongst employees in the Sime Darby Motors Group
title_fullStr The influence of job satisfaction and job-related stress on intention to leave amongst employees in the Sime Darby Motors Group
title_full_unstemmed The influence of job satisfaction and job-related stress on intention to leave amongst employees in the Sime Darby Motors Group
title_sort influence of job satisfaction and job-related stress on intention to leave amongst employees in the sime darby motors group
granting_institution Universiti Utara Malaysia
granting_department School of Business Management
publishDate 2016
url https://etd.uum.edu.my/6430/1/s817465_01.pdf
https://etd.uum.edu.my/6430/2/s817465_02.pdf
_version_ 1747828075373002752
spelling my-uum-etd.64302021-12-08T03:17:20Z The influence of job satisfaction and job-related stress on intention to leave amongst employees in the Sime Darby Motors Group 2016 Zahidah Akmal, Ghazali Daud, Zulkiflee School of Business Management School of Business Management HF5549-5549.5 Personnel Management. Employment This research explored the relationship between job satisfaction and job-related stress with turnover intention amongst the employees of Sime Darby Motor group of companies. It was conducted to achieve two main objectives: (i) to investigate the influence of job satisfaction on employees’ intention to leave; and (ii) to investigate the influence of job-related stress on employees’ intention to leave. This research involved the distribution of questionnaires to randomly-selected employees in the head office as well as seven other companies and their branches across Malaysia in the month of April 2016. The study used instruments based on Minnesota Satisfaction Questionnaire (MSQ) to measure job satisfaction, adaptation of Tate, Whatley and Clugston (1997) to measure job-related stress and adaptation of Mobley, Horner and Hollingsworth (1978) to measure intention to leave. All data have been processed using the SPSS v22. The results of factor analysis, correlation analysis and subsequent regression analysis show that self-actualisation, rewards and engagement factors of job satisfaction as well as role-clarity and work-family conflict factors of job-related stress have significant relationship to intention to leave. Thus the study recommends that both job satisfaction and job-related stress have significance influence on employee’s intention to leave. For future research, it is suggested to compare the predictive validity of the model across wider population and different industries. The study can be improved by exploring moderating effects of generational cohorts in order to generalize a more reliable results. 2016 Thesis https://etd.uum.edu.my/6430/ https://etd.uum.edu.my/6430/1/s817465_01.pdf text eng public https://etd.uum.edu.my/6430/2/s817465_02.pdf text eng public masters masters Universiti Utara Malaysia Abbasi, S.M. and Hollman, K.W. (2000). Turnover: the real Bottom line, Public Personal Management, Vol.29 No.3 pp.333-342. Abelson, M.A. and Baysinger, B.D. (1984) Optimal and dysfunctional turnover: Toward an organisational level model, Academy of Management Review, 9 Ahmad and Bakar (2003) as cited by Rafikul Islam and Ahmad Zaki Hj Ismail (2008) Employee Motivation: a Malaysian Perspective, International Journal of Commerce and Management, Vol.18 Iss 4 pp.344-362 Ajzen, I. and Fishbein, M. (1980), Understanding Attitudes and Predicting Social Behaviour, Prentice-Hall, Englewood Cliffs, NJ. Armstrong, M. and Murlis, H. 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