Moderating effect of organizational culture on the relationship between organizational justice, job autonomy and organizational cynicism

Organizational cynicism is viewed as a general or specific attitude that is characterized by frustration, anger and also a tendency to distrust individuals, groups and organizations. It is not only detrimental to employees but also to organizations. Hence, this study emphasized on the factors that i...

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Main Author: Sarah, Shaharruddin
Format: Thesis
Language:eng
eng
Published: 2017
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Online Access:https://etd.uum.edu.my/7314/1/s94257_01.pdf
https://etd.uum.edu.my/7314/2/s94257_02.pdf
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institution Universiti Utara Malaysia
collection UUM ETD
language eng
eng
advisor Ahmad, Fais
topic HD58.7 Organizational Behavior.
spellingShingle HD58.7 Organizational Behavior.
Sarah, Shaharruddin
Moderating effect of organizational culture on the relationship between organizational justice, job autonomy and organizational cynicism
description Organizational cynicism is viewed as a general or specific attitude that is characterized by frustration, anger and also a tendency to distrust individuals, groups and organizations. It is not only detrimental to employees but also to organizations. Hence, this study emphasized on the factors that influence organizational cynicism. Specifically, the objectives of the study were to investigate the level of organizational cynicism among the respondents, to examine the relationship between organizational justice, job autonomy and organizational cynicism, and to analyse the moderating effect of organizational culture on the relationship between organizational justice, job autonomy and organizational cynicism. This study utilized the survey method, through the distribution of questionnaires to a sample of 504 Immigration Officers from the Security and Defence Unit of the Immigration Department of Malaysia (IDM). Statistical techniques such as factor analysis, reliability test, correlation test, multiple regression and hierarchical regression analyses were employed in analysing the data. The multiple regression analysis indicated that organizational justice and job autonomy were significantly and negatively related to organizational cynicism. As for the moderating test of organizational culture, the study revealed that bureaucratic culture has a significant moderating effect on job autonomy and organizational cynicism. Meanwhile, innovative culture significantly moderated the relationship between interactional justice, job autonomy and organizational cynicism. This finding depicted that the interaction effects of bureaucratic culture and innovative culture are partially supported. On the other hand, the result showed no interaction effect on supportive culture. The implications, limitations and direction for the future study are also discussed.
format Thesis
qualification_name Ph.D.
qualification_level Doctorate
author Sarah, Shaharruddin
author_facet Sarah, Shaharruddin
author_sort Sarah, Shaharruddin
title Moderating effect of organizational culture on the relationship between organizational justice, job autonomy and organizational cynicism
title_short Moderating effect of organizational culture on the relationship between organizational justice, job autonomy and organizational cynicism
title_full Moderating effect of organizational culture on the relationship between organizational justice, job autonomy and organizational cynicism
title_fullStr Moderating effect of organizational culture on the relationship between organizational justice, job autonomy and organizational cynicism
title_full_unstemmed Moderating effect of organizational culture on the relationship between organizational justice, job autonomy and organizational cynicism
title_sort moderating effect of organizational culture on the relationship between organizational justice, job autonomy and organizational cynicism
granting_institution Universiti Utara Malaysia
granting_department School of Business Management
publishDate 2017
url https://etd.uum.edu.my/7314/1/s94257_01.pdf
https://etd.uum.edu.my/7314/2/s94257_02.pdf
_version_ 1747828195157082112
spelling my-uum-etd.73142021-08-18T06:49:46Z Moderating effect of organizational culture on the relationship between organizational justice, job autonomy and organizational cynicism 2017 Sarah, Shaharruddin Ahmad, Fais School of Business Management School of Business Management HD58.7 Organizational Behavior. Organizational cynicism is viewed as a general or specific attitude that is characterized by frustration, anger and also a tendency to distrust individuals, groups and organizations. It is not only detrimental to employees but also to organizations. Hence, this study emphasized on the factors that influence organizational cynicism. Specifically, the objectives of the study were to investigate the level of organizational cynicism among the respondents, to examine the relationship between organizational justice, job autonomy and organizational cynicism, and to analyse the moderating effect of organizational culture on the relationship between organizational justice, job autonomy and organizational cynicism. This study utilized the survey method, through the distribution of questionnaires to a sample of 504 Immigration Officers from the Security and Defence Unit of the Immigration Department of Malaysia (IDM). Statistical techniques such as factor analysis, reliability test, correlation test, multiple regression and hierarchical regression analyses were employed in analysing the data. The multiple regression analysis indicated that organizational justice and job autonomy were significantly and negatively related to organizational cynicism. As for the moderating test of organizational culture, the study revealed that bureaucratic culture has a significant moderating effect on job autonomy and organizational cynicism. Meanwhile, innovative culture significantly moderated the relationship between interactional justice, job autonomy and organizational cynicism. This finding depicted that the interaction effects of bureaucratic culture and innovative culture are partially supported. On the other hand, the result showed no interaction effect on supportive culture. The implications, limitations and direction for the future study are also discussed. 2017 Thesis https://etd.uum.edu.my/7314/ https://etd.uum.edu.my/7314/1/s94257_01.pdf text eng public https://etd.uum.edu.my/7314/2/s94257_02.pdf text eng public Ph.D. doctoral Universiti Utara Malaysia Ababaneh, R. I. (2010). The role of organizational culture on practising quality improvement in Jordanian public hospitals. Leadership in Health Services, 23(3), 244-259. 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