Determinant factors of service oriented organizational citizenship behavior among employees in a telecommunication company
The main purpose of this study is to identify the determinants factors of the organizational citizenship behavior in the service sector among Telekom Malaysia Kedah and Perlis employees. This study will determine the factors that affect attitudes of workers in the organization in providing services...
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| Format: | Thesis |
| Language: | eng eng |
| Published: |
2018
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| Subjects: | |
| Online Access: | https://etd.uum.edu.my/7388/1/s821703_01.pdf https://etd.uum.edu.my/7388/2/s821703_02.pdf |
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