Pengaruh jalinan kekayaan media dan personaliti usahawan Islam terhadap kepercayaan pelanggan dalam membentuk kesetiaan kepada premis perniagaan

Customer loyalty is a determinant on the survival of a business, mainly through its ability to assist businesses in reducing marketing costs, in facing competitions, and in increasing profits. Based on the Media Richness Theory and Commitment-Trust Theory, this research sets out to identify the infl...

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主要作者: Noraihan, Mohamad
格式: Thesis
语言:eng
eng
eng
出版: 2018
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在线阅读:https://etd.uum.edu.my/7462/1/Depositpermission_s900548.pdf
https://etd.uum.edu.my/7462/2/s900548_01.pdf
https://etd.uum.edu.my/7462/3/s900548_02.pdf
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