The consumer perception of brand crisis response strategy, brand reputation, corporate re-branding, and brand loyalty
Sustaining brand loyalty is the key success for the survival of any organisation. Maintaining brand loyalty becomes more challenging during a crisis. A slight mistake in responding to the brand crisis will jeopardise the brand image of the organisation. Despite the seriousness of the issue, little i...
محفوظ في:
المؤلف الرئيسي: | Roslizawati, Ahmad |
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التنسيق: | أطروحة |
اللغة: | eng eng |
منشور في: |
2018
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الموضوعات: | |
الوصول للمادة أونلاين: | https://etd.uum.edu.my/7922/1/s900480_01.pdf https://etd.uum.edu.my/7922/2/s900480_02.pdf |
الوسوم: |
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