Case management system (CMS): an evaluation among users

Investments made in a new information system can help employees to improve their daily task and increase productivity. It can also lead to disastrous result if not managed well. Inland Revenue Board of Malaysia (IRBM) has invested in developing Case Management System (CMS) to help the auditors in ma...

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Bibliographic Details
Main Author: Nadianauli, Yaakub
Format: Thesis
Language:eng
eng
Published: 2018
Subjects:
Online Access:https://etd.uum.edu.my/8171/1/s819553_01.pdf
https://etd.uum.edu.my/8171/2/s819553_02.pdf
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