A case study on performance management system of a family owned company: presumptions, perceptions and implementation

The main purpose of this study was to analyse the presumptions, perceptions and implementation of Performance Management System (PMS) in a private family owned company. This study examined the presumptions, perceptions and the responses of the upper level management and the lower level management of...

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Main Author:	Abdul Halim, Ayob
Format:	Thesis
Language:	eng eng eng
Published:	2020
Subjects:	HF5549-5549.5 Personnel Management Employment
Online Access:	https://etd.uum.edu.my/8561/1/s822855_01.pdf https://etd.uum.edu.my/8561/2/s822855_02.pdf https://etd.uum.edu.my/8561/3/s822855_references.docx
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id	my-uum-etd.8561
record_format	uketd_dc
spelling	my-uum-etd.85612023-03-15T02:11:16Z A case study on performance management system of a family owned company: presumptions, perceptions and implementation 2020 Abdul Halim, Ayob Abdul Majid, Abdul Halim School of Business Management School of Business Management HF5549-5549.5 Personnel Management. Employment The main purpose of this study was to analyse the presumptions, perceptions and implementation of Performance Management System (PMS) in a private family owned company. This study examined the presumptions, perceptions and the responses of the upper level management and the lower level management of ABC company on the implementation of PMS. A total of 10 respondents were interviewed extensively and qualitatively to extract the results of the study. The findings in this study showed that the upper level management generally provide a globalized outlook of the system and how it can be implemented to grow the organisation. In spite of that, there are several upper level management personnel who did not have clear perceptions and presumptions of what PMS is for the company. In contrary, the lower level management provide a grounded outlook, a day-to-day notion of the system and how it can be implemented, specifying on going office administrative situation in ABC company. Due to the non-existence of PMS, there are several key issues that have been the stumble blocks for the development of ABC company. There are several positive notions on its implementation as well as negative notions on it in from the perceptions and presumptions of the respondents. This study sets out to be a reference for start-up family owned company to develop a systematic PMS, considering various familial factors in the Malaysian context and extends the knowledge about PMS in family owned company. 2020 Thesis https://etd.uum.edu.my/8561/ https://etd.uum.edu.my/8561/1/s822855_01.pdf text eng public https://etd.uum.edu.my/8561/2/s822855_02.pdf text eng public https://etd.uum.edu.my/8561/3/s822855_references.docx text eng public other masters Universiti Utara Malaysia
institution	Universiti Utara Malaysia
collection	UUM ETD
language	eng eng eng
advisor	Abdul Majid, Abdul Halim
topic	HF5549-5549.5 Personnel Management Employment
spellingShingle	HF5549-5549.5 Personnel Management Employment Abdul Halim, Ayob A case study on performance management system of a family owned company: presumptions, perceptions and implementation
description	The main purpose of this study was to analyse the presumptions, perceptions and implementation of Performance Management System (PMS) in a private family owned company. This study examined the presumptions, perceptions and the responses of the upper level management and the lower level management of ABC company on the implementation of PMS. A total of 10 respondents were interviewed extensively and qualitatively to extract the results of the study. The findings in this study showed that the upper level management generally provide a globalized outlook of the system and how it can be implemented to grow the organisation. In spite of that, there are several upper level management personnel who did not have clear perceptions and presumptions of what PMS is for the company. In contrary, the lower level management provide a grounded outlook, a day-to-day notion of the system and how it can be implemented, specifying on going office administrative situation in ABC company. Due to the non-existence of PMS, there are several key issues that have been the stumble blocks for the development of ABC company. There are several positive notions on its implementation as well as negative notions on it in from the perceptions and presumptions of the respondents. This study sets out to be a reference for start-up family owned company to develop a systematic PMS, considering various familial factors in the Malaysian context and extends the knowledge about PMS in family owned company.
format	Thesis
qualification_name	other
qualification_level	Master's degree
author	Abdul Halim, Ayob
author_facet	Abdul Halim, Ayob
author_sort	Abdul Halim, Ayob
title	A case study on performance management system of a family owned company: presumptions, perceptions and implementation
title_short	A case study on performance management system of a family owned company: presumptions, perceptions and implementation
title_full	A case study on performance management system of a family owned company: presumptions, perceptions and implementation
title_fullStr	A case study on performance management system of a family owned company: presumptions, perceptions and implementation
title_full_unstemmed	A case study on performance management system of a family owned company: presumptions, perceptions and implementation
title_sort	case study on performance management system of a family owned company: presumptions, perceptions and implementation
granting_institution	Universiti Utara Malaysia
granting_department	School of Business Management
publishDate	2020
url	https://etd.uum.edu.my/8561/1/s822855_01.pdf https://etd.uum.edu.my/8561/2/s822855_02.pdf https://etd.uum.edu.my/8561/3/s822855_references.docx
_version_	1776103700737032192

A case study on performance management system of a family owned company: presumptions, perceptions and implementation

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