The influence of service quality dimensions on customer satisfaction towards tax agents
This research is about the effect of service quality dimensions on customer satisfaction towards tax agents . The purpose of this research is to identify the extent of customer satisfaction towards tax agents, the relationship between tangible dimension, reliability dimension, responsiveness dimensi...
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| Format: | Thesis |
| Language: | eng eng eng |
| Published: |
2019
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| Subjects: | |
| Online Access: | https://etd.uum.edu.my/8884/1/S823161_01.pdf https://etd.uum.edu.my/8884/2/S823161_02.pdf https://etd.uum.edu.my/8884/3/s823161_references.docx |
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