Determinants of perceived service quality in UUM Parcel Center (UPC): A study on the perception of courier service quality among UUM undergraduate students
Nowadays, most of the institutions of higher education in Malaysia have developed the service which linked to the courier services, notably for students and other university’s citizens. Therefore, the establishment of UniStorage has been initiated to the universities in Malaysia as one of the initia...
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| Format: | Thesis |
| Language: | eng eng eng |
| Published: |
2020
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| Subjects: | |
| Online Access: | https://etd.uum.edu.my/9252/1/s824864_01.pdf https://etd.uum.edu.my/9252/2/s824864_02.pdf https://etd.uum.edu.my/9252/3/s824864_references.docx |
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