Determinants of perceived service quality in UUM Parcel Center (UPC): A study on the perception of courier service quality among UUM undergraduate students

Nowadays, most of the institutions of higher education in Malaysia have developed the service which linked to the courier services, notably for students and other university’s citizens. Therefore, the establishment of UniStorage has been initiated to the universities in Malaysia as one of the initia...

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Bibliographic Details
Main Author: Anis Syamimi, Mohd Azlan
Format: Thesis
Language:eng
eng
eng
Published: 2020
Subjects:
Online Access:https://etd.uum.edu.my/9252/1/s824864_01.pdf
https://etd.uum.edu.my/9252/2/s824864_02.pdf
https://etd.uum.edu.my/9252/3/s824864_references.docx
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