Factors affecting agent banking adoption by selected communities in Selangor, Malaysia

Agent banking was introduced by Bank Negara Malaysia (BNM) to deliver banking services outside the bank branches using retail agents, such as sundry shops, post offices and petrol stations, among others. Through agent banking, the previously unserved and underserved customers now have easy access...

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Bibliographic Details
Main Author: Shahrizan Adzham, Ahmad
Format: Thesis
Published: 2021
Online Access:https://etd.uum.edu.my/9629/1/s99155_01.pdf
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