Factors affecting agent banking adoption by selected communities in Selangor, Malaysia
Agent banking was introduced by Bank Negara Malaysia (BNM) to deliver banking services outside the bank branches using retail agents, such as sundry shops, post offices and petrol stations, among others. Through agent banking, the previously unserved and underserved customers now have easy access...
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| Format: | Thesis |
| Language: | eng eng |
| Published: |
2021
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| Subjects: | |
| Online Access: | https://etd.uum.edu.my/9629/1/s99155_01.pdf https://etd.uum.edu.my/9629/2/s99155_02.pdf |
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