The influencing factors of the grab car users' satisfaction: a study in Kedah

The main purpose of this study is to examine the influencing factors of the Grab car users’ satisfaction in Kedah. In this study, the dimensions of service quality are represented by tangibility, reliability, responsiveness, assurance, and empathy (independent variables). Meanwhile, the Grab car use...

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書目詳細資料
主要作者: Ahmad, Nur Azimah
格式: Thesis
語言:eng
eng
eng
出版: 2021
主題:
在線閱讀:https://etd.uum.edu.my/9753/1/permission%20to%20use-not%20allowed.pdf
https://etd.uum.edu.my/9753/2/s826346_01.pdf
https://etd.uum.edu.my/9753/3/s826346_02.pdf
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