The impacts of self-service technology adoption attributes on customer satisfaction in Abu Dhabi distribution company (ADDC)

<p>This study aimed to determine the impact of the self-service technology (SST) adoption</p><p>attributes, namely ease of use, reliability, readiness, and interactivity, on customer</p><p>satisfaction towards governmental service...

Full description

Saved in:
Bibliographic Details
Main Author: Alhosani, Khalaf Abdulla
Format: thesis
Language:eng
Published: 2023
Subjects:
Online Access:https://ir.upsi.edu.my/detailsg.php?det=10460
Tags: Add Tag
No Tags, Be the first to tag this record!