The impacts of self-service technology adoption attributes on customer satisfaction in Abu Dhabi distribution company (ADDC)

The impacts of self-service technology adoption attributes on customer satisfaction in Abu Dhabi distribution company (ADDC)

<p>This study aimed to determine the impact of the self-service technology (SST) adoption</p><p>attributes, namely ease of use, reliability, readiness, and interactivity, on customer</p><p>satisfaction towards governmental service...

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书目详细资料
主要作者:	Alhosani, Khalaf Abdulla
格式:	thesis
语言:	eng
出版:	2023
主题:	HD Industries Land use Labor
在线阅读:	https://ir.upsi.edu.my/detailsg.php?det=10460
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