The impacts of self-service technology adoption attributes on customer satisfaction in Abu Dhabi distribution company (ADDC)
<p>This study aimed to determine the impact of the self-service technology (SST) adoption</p><p>attributes, namely ease of use, reliability, readiness, and interactivity, on customer</p><p>satisfaction towards governmental service...
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| Format: | thesis |
| Language: | eng |
| Published: |
2023
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| Subjects: | |
| Online Access: | https://ir.upsi.edu.my/detailsg.php?det=10460 |
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