The mediating effect of customer inspiration between market orientation, satisfaction and loyalty among Proton users
The purpose of this study was to investigate the mediating effect of customer inspirationbetween customer-defined market orientation, customer satisfaction and customer loyalty amongPROTON users. The study was quantitative in nature. A Total of 357 responses was collected throughrandom sampling from...
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主要作者: | Mustafa Rehman Khan |
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格式: | thesis |
语言: | eng |
出版: |
2020
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主题: | |
在线阅读: | https://ir.upsi.edu.my/detailsg.php?det=6439 |
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