A TQM approach on the measurement of customer satisfaction for users of cellular telephones /

A TQM approach on the measurement of customer satisfaction for users of cellular telephones /

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书目详细资料
主要作者:	Subramaniam K. S. Gopala Iyer
格式:	Thesis 图书
语言:	English
出版:	1998.
主题:	Consumer satisfaction > Malaysia > Case studies. Cellular radio equipment industry > Malaysia > Quality control. Cellular radio equipment industry > Malaysia > Customer services.
在线阅读:	http://studentsrepo.um.edu.my/id/eprint/2297
标签:	添加标签没有标签, 成为第一个标记此记录!

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