Measuring the relationship between service quality and customer satisfaction and the influence on customer behavioral intention : an application in children's private supplementary education industry /

Measuring the relationship between service quality and customer satisfaction and the influence on customer behavioral intention : an application in children's private supplementary education industry /

Saved in:
Bibliographic Details
Main Author: Chin, Kar Lian
Format: Thesis Book
Language:English
Published: 2006.
Subjects:
Customer services > Malaysia > Statistical methods.
Consumer satisfaction > Malaysia > Statistical methods.
Children > Education > Malaysia.
Tags: Add Tag
No Tags, Be the first to tag this record!

Similar Items