Ong, K. S. (2009). Virtual brand personality, customer satisfaction and brand loyalty in online banking industry.
Chicago Style (17th ed.) CitationOng, Khian Sin. Virtual Brand Personality, Customer Satisfaction and Brand Loyalty in Online Banking Industry. 2009.
MLA引文Ong, Khian Sin. Virtual Brand Personality, Customer Satisfaction and Brand Loyalty in Online Banking Industry. 2009.
警告:這些引文格式不一定是100%准確.