Evaluation of service quality (SERVQUAL) performance on managing agent in a strata housing scheme /

Evaluation of service quality (SERVQUAL) performance on managing agent in a strata housing scheme /

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书目详细资料
主要作者: Shamree Liew @ Romzie
格式: Thesis 图书
语言:English
出版: 2010.
主题:
Condominiums > Kuala Lumpur (W.P.) > Management.
Condominiums > Kuala Lumpur (W.P.) > Maintenance and repair.
Apartment houses > Kuala Lumpur (W.P.) > Management.
Apartment houses > Kuala Lumpur (W.P.) > Maintenance and repair.
Service industries > Kuala Lumpur (W.P.) > Quality control.
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