Customer satisfaction in Malaysian healthcare sector /

Customer satisfaction in Malaysian healthcare sector /

محفوظ في:

التفاصيل البيبلوغرافية
المؤلف الرئيسي:	Josemoney J. James
التنسيق:	أطروحة كتاب
اللغة:	English
منشور في:	2012.
الموضوعات:	Consumer satisfaction > Malaysia. Patient satisfaction > Malaysia. Medical care > Malaysia > Customer services.
الوصول للمادة أونلاين:	http://studentsrepo.um.edu.my/id/eprint/3913
الوسوم:	إضافة وسم لا توجد وسوم, كن أول من يضع وسما على هذه التسجيلة!

مواد مشابهة

Customer satisfaction and retail banking : an assessement of some of the key antecedents of customer satisfaction in retail banking /
بواسطة: Hamdan Abdul Hamid
منشور في: (2007)

Customer satisfaction : a study on highway service provider /
بواسطة: Mat Sanusi Basri
منشور في: (2008)

A study on full service restaurants' attributes and the key determinants of customer satisfaction behavioural intention /
بواسطة: Chow, Sweet Fun
منشور في: (2010)

A study on the role of customer satisfaction in domestic retail banking sector /
بواسطة: Wong, Siew Fong
منشور في: (2012)

Factors influencing Arab and non-Arab customers' satisfaction towards banks in Malaysia /
بواسطة: Al-Mallah, Nada Tareq
منشور في: (2012)

Customers satisfaction and loyalty for mobile service providers /
بواسطة: Hassan, Kamaludin Dahir
منشور في: (2007)

Customer service quality as a competitive strategy in the Malaysian automotive industry /
بواسطة: Tan, Alex Thiam Keat
منشور في: (1998)

Services branding and customer satisfaction in the airline industry : a case study of Malaysia Airlines and Air Asia /
بواسطة: Wong, Kee Mun
منشور في: (2006)

Does service quality and customer satisfaction lead to positive behavioral intentions of customers? : an application in children's private supplementary education industry /
بواسطة: Ng, Mun Ting
منشور في: (2006)

Measuring the relationship between service quality and customer satisfaction and the influence on customer behavioral intention : an application in children's private supplementary education industry /
بواسطة: Chin, Kar Lian
منشور في: (2006)

Service quality, customer satisfaction and loyalty towards JKR Malaysia /
بواسطة: Mohammad Suhainy Abdull Rahim
منشور في: (2009)

Effects of standardization and customization level on service quality, customer satisfaction and loyalty, and moderating roles of service nature and customer needs
بواسطة: Kasiri, Leila Agha
منشور في: (2015)

Effect of high involvement work systems on employee satisfaction in 10 healthcare centres in Malaysia /
بواسطة: Shereen Kaur Sukha Singh
منشور في: (2005)

Customer satisfaction : a study of admixtures buyers /
بواسطة: Foo, Kian Chai
منشور في: (2000)

Customer orientation and its relationship to buyers' satisfaction /
بواسطة: Ng, Kok Peng
منشور في: (1993)

The impact of customer relationship management related critical success factors on customer satisfaction: an emprirical study of the banks in Malaysia /
بواسطة: Jan, Muhammad Tahir
منشور في: (2012)

The relationships among service quality, corporate image, student satisfaction and positive word-of-mouth in a Malaysian private university /
بواسطة: Khoo, Yen Ting
منشور في: (2012)

The relationship between customer satisfaction and retailing experience /
بواسطة: Syed Ahmad Muzri Syed Faiz
منشور في: (2006)

Customer satisfaction of copier users /
بواسطة: Koh, Lian Peng
منشور في: (1996)

Satisfaction and behavioural intention of Middle Eastern tourists toward Malaysian restaurants
بواسطة: Sara, Safaeimehneh
منشور في: (2018)

Determinants of customer satisfaction and customer loyalty : exploring the moderating role of switching cost and customer experience among Malaysian postpaid mobile phone users /
بواسطة: Syukrina Alini Mat Ali

Causal relationship between service guarantees and customer satisfaction in four-and five-star hotels in Malaysia
بواسطة: Mohd Shahril, Aslinda
منشور في: (2014)

Patient satisfaction among inpatients of medical wards at University Malaya Medical Centre /
بواسطة: Elsidig, Lubna Abdel Wahab
منشور في: (2002)

Comparison of family members' and nurses' satisfaction with care in Intensive Care Units at Hospital Universiti Sains Malaysia
بواسطة: Nur Syakilah Che Mood@Mahyiddin

Service quality, customer satisfaction, and customer loyalty in Malaysia takaful consumers /
بواسطة: Lee, Hou Fei
منشور في: (2013)

Measuring service quality in an information and communication technology (ICT)-integrated secondary care hospital /
بواسطة: Farizah Mohd Hairi
منشور في: (2003)

Measuring customer satisfaction of mega malls in Malaysia /
بواسطة: Yue, Feng
منشور في: (2007)

Patient satisfaction with the dental services : a qualitative study of the Malaysian armed forces /
بواسطة: Paleswaran Rajah
منشور في: (1998)

Hospital service quality : performance and patient satisfaction /
بواسطة: Chui, Paul Peng Sun
منشور في: (1996)

Maternal satisfaction in private hospitals in Khyber Pakhtunkhwa, Pakistan /
بواسطة: UM-E-Laila
منشور في: (2018)

The Effect of Service Process on Guests Encounter Satisfaction at Three-Star Hotels
بواسطة: Mohd Ali, Hairuddin
منشور في: (2006)

The relationship between service quality and customer satisfaction at Chancellery of Universiti Malaysia Terengganu / Norain Abd Wahid
بواسطة: Abd Wahid, Norain
منشور في: (2014)

The relationship between services quality and customers satisfaction at Institut Amiduddin Baki (IAB) in Kedah / Najmi Nadhirah Rodzli
بواسطة: Rodzli, Najmi Nadhirah
منشور في: (2014)

A study on customer satisfaction in the training service sector: Saffone Counselling Training and Consultant Sdn Bhd / Noradahwiah Moktar, Noraini Zainuddin and Noor Zaidah Omar
بواسطة: Moktar, Noradawiah, وآخرون
منشور في: (2016)

The relationship between corporate image and service quality towards customer satisfaction in the cellular industry: the Malaysian context / Rosnah Said.
بواسطة: Said, Rosnah
منشور في: (2008)

Customer’s satisfaction towards islamic pawn shop (Ar-Rahnu) adopted by banks at Temerloh / Syafawati Mohd Tormidzi
بواسطة: Mohd Tormidzi, Syafawati
منشور في: (2011)

A cross sectional study on patient satisfaction and its associated factors at the University Malaya Medical Centre primary care clinic /
بواسطة: Leow, Hong Tee
منشور في: (2017)

A study on customer satisfaction at shell petrol stations / Nor Hilmi Jaid
بواسطة: Jaid, Nor Hilmi
منشور في: (1998)

Service quality and customer satisfaction : focus on physical surrounding at Central Counter, Lands and Surveys Department Kota Kinabalu / Faridah Ilah
بواسطة: Ilah, Faridah
منشور في: (2014)

The study of customer satisfaction on Wisma Embun Sdn Bhd services among the tenants of Wisma Abrar International / Saadatul Hayati Mohamed
بواسطة: Mohamed, Saadatul Hayati
منشور في: (2000)

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