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  1. 1
    The acquisition of professional engineering services /
    by Chong, Thin Hooi
    Published 1991
    Thesis Book
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  2. 2
    A study of the services sector in the Malaysian economy : performance, structure and trade /
    by Au Yong, Wai Sin
    Published 1992
    Thesis Book
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  3. 3
    Customer satisfaction in the information technology service industry /
    by Tay, Kim Leong
    Published 1993
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  4. 4
    A study of the benefits and difficulties faced by the implementation of MS ISO 9000 quality management system : a Malaysian service producer perspective /
    by Law, Kim Ching
    Published 1996
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  5. 5
    A comparative analysis of service quality at Tenaga Nasional Berhad and Pos Malaysia one-stop payment centres /
    by Tan, Seng Khee
    Published 1996
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  6. 6
    A study of the perception of customer satisfaction towards the supply and services provided by Tenaga Nasional Berhad : customer satisfaction index survey /
    by Abdul Haris Abdul Karim
    Published 1996
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  7. 7
    Measuring information system perfomance in public sector : a case study in Pahang State Education Department /
    by Mohd Aidil Riduan Awang Kader
    Published 2009
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  8. 8
    A parking management system using service science, management and engineering (SSME) approach /
    by Yass, Ayad A.
    Published 2010
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  9. 9
    Psychosocial characteristics of consumer complaining behaviour towards public services in the Klang Valley /
    by Ruziati Mior Ahamad Ariffin
    Published 2010
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  10. 10
    Small and medium sized service businesses in Malaysia : a managerial study /
    by Tay, Kah Gek
    Published 1988
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  11. 11
    Evaluation of service quality (SERVQUAL) performance on managing agent in a strata housing scheme /
    by Shamree Liew @ Romzie
    Published 2010
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  12. 12
    Internationalization of Malaysian service firms /
    by Asgari, Mohammadreza
    Published 2012
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  13. 13
    The influence of relationship quality on customer loyalty : evidence from the practices of outsourcing in the Malaysian hotel industry /
    by Maria Abdul Rahman
    Published 2014
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  14. 14
    The effect of country image and an institution's reputation on students' decision on where to study /
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  15. 15
    Transformasi sistem percukaian Malaysia dengan pelaksanaan Cukai Barangan dan Perkhidmatan (GST) : analisis menurut maqasid al-syariah /
    by Nur Hidayah Abd Latiff
    Published 2017
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  16. 16
    A competitiveness analysis of China's service trade /
    by Dong, Hang Hang
    Published 2018
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  17. 17
    Expectancy disconfirmation of service delivery by Kota Bharu Municipal Council /
    by Nublah Nurina Nazran
    Published 2017
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  18. 18
    Impact of goods and services tax on micro businesses in Malaysia /
    by Wng, Ah Lin
    Published 2018
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  19. 19
    Knowledge management system : a case study on MSC companies /
    by Noor Ismawati Jaafar
    Published 2001
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  20. 20
    A study on compliance issues in service tax and customs duties /
    by Mazni Abdullah
    Published 2003
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