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Ruziati Mior Ahamad Ariffin
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Psychosocial characteristics of consumer complaining behaviour towards public services in the Klang Valley /
by
Ruziati
Mior
Ahamad
Ariffin
Published 2010
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Related Subjects
Civil service
Consumer complaints
Customer services
Psychological aspects
Service industries
Services hosted by the Perpustakaan Sultan Abdul Samad, Universiti Putra Malaysia with Cooperation MySyL Group
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