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  1. 141
    The effect of service innovation and customer choices on customer value in the hospitality industry in Malaysia /
    by Bhuvanes Veerakumaran
    Published 2009
    Subjects: “...Hospitality industry Customer services Malaysia....”
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  2. 142
    Service quality assessment of higher education in Palestine /
    Subjects: “...Customer services Quality control....”
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  3. 143
    Improving delivery of shared public services in Kampala Capital City Authority Uganda /
    by Madinah, Nabukeera
    Published 2015
    Subjects: “...Customer services Uganda Quality control....”
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  4. 144
    Human resource management and employee perception of service quality in the Malaysian golf clubs /
    by Solha Husin
    Published 2009
    Subjects: “...Golf clubs (Sporting goods) Customer services Malaysia....”
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  5. 145
    The relationship of service quality, consumer decision factors and brand equity /
    by Ladda Vatjanasaregagul
    Published 2007
    Subjects: “...Customer services Research...”
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  6. 146
    A TQM approach on the measurement of customer satisfaction for users of cellular telephones /
    by Subramaniam K. S. Gopala Iyer
    Published 1998
    Subjects: “...Cellular radio equipment industry Malaysia Customer services....”
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  7. 147
    An analysis on the intention to use myEPF (online EPF service) among Malaysians /
    by Nor Azlina Abdul Aziz
    Published 2008
    Subjects: “...Online information services industry Customer services Malaysia....”
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  8. 148
    Service quality, customer satisfaction and loyalty towards JKR Malaysia /
    by Mohammad Suhainy Abdull Rahim
    Published 2009
    Subjects: “...Customer services Malaysia....”
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  9. 149
    Relationship of functional and relational value to behavioral intention of bank customers in Malaysia /
    by Nasreen Khan
    Published 2012
    Subjects: “...Banks and banking Customer services Malaysia....”
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  10. 150
    Determinants of Islamic bank selection : a case study of Bank Rakyat /
    by Nor Hafizan Razali
    Published 2011
    Subjects: “...Banks and banking Customer services Malaysia....”
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  11. 151
    Expectation and perception towards University of Malaya's service quality /
    by Mohd Hairolnezam Kahmis
    Published 2013
    Subjects: “...Customer services Quality control Case studies...”
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  12. 152
    Quality services, students' loyalty and internationalisation practices amongst international students at public universities in Malaysia /
    by Najimdeen, Abdulhakeem Alade
    Published 2021
    Subjects: “...Public universities and colleges Customer services 33553 Malaysia...”
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  13. 153
    Electronic banking in Malaysia : consumer perception & behaviour /
    by Lee, Jiann Liang
    Published 1999
    Subjects: “...Banks and banking Malaysia Customer services....”
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  14. 154
    The study of antecedents of customer loyalty towards established mobile service providers in Malaysia /
    by Yap, Nicole Chen Yan
    Published 2010
    Subjects: “...Cell phone services industry Customer services Malaysia....”
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  15. 155
    Psychosocial characteristics of consumer complaining behaviour towards public services in the Klang Valley /
    by Ruziati Mior Ahamad Ariffin
    Published 2010
    Subjects: “...Civil service Customer services Malaysia Klang Valley (Selangor)....”
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  16. 156
    Measuring information system perfomance in public sector : a case study in Pahang State Education Department /
    by Mohd Aidil Riduan Awang Kader
    Published 2009
    Subjects: “...Civil service Pahang Customer services....”
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  17. 157
    IT in banking : a study of selected services /
    by Ramesh Mohan
    Published 1998
    Subjects: “...Banks and banking Malaysia Customer services....”
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  18. 158
    Cyberbanking and conventional banking : a comparative study /
    by Teoh, Peng Hooi
    Published 1998
    Subjects: “...Banks and banking Malaysia Customer services....”
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  19. 159
    Virtual brand personality, customer satisfaction and brand loyalty in online banking industry /
    by Ong, Khian Sin
    Published 2009
    Subjects: “...Banks and banking Customer services Information technology Malaysia....”
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  20. 160
    The influence of service quality on customer satisfaction towards international students of Islamic universities in Malaysia /
    by Diallo, Fatoumata Binta
    Published 2021
    Subjects: “...Customer services Quality control 18964...”
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