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  1. 1
    Keperluan penyediaan kiosk layan diri untuk meningkatkan penyampaian perkhidmatan di Jabatan Kastam Di Raja Malaysia, Negeri Selangor /
    by Mohd Jasmi Md Piah
    Published 2010
    Subjects: “...Customer services Technological innovations Selangor....”
    Thesis Book
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  2. 2
    Psychosocial characteristics of consumer complaining behaviour towards public services in the Klang Valley /
    by Ruziati Mior Ahamad Ariffin
    Published 2010
    Subjects: “...Civil service Customer services Malaysia Klang Valley (Selangor)....”
    Thesis Book
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  3. 3
    Measuring information system perfomance in public sector : a case study in Pahang State Education Department /
    by Mohd Aidil Riduan Awang Kader
    Published 2009
    Subjects: “...Civil service Pahang Customer services....”
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    Thesis Book
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